- Research article
- Open Access
Medical students attitudes toward and intention to work with the underserved: a systematic review and meta-analysis
BMC Medical Education volume 21, Article number: 129 (2021)
Experts in the field of medical education emphasized the need for curricula that improve students’ attitudes toward the underserved. However, some studies have shown that medical education tends to worsen these attitudes in students. We aimed at systematically reviewing the literature assessing the change in medical students’ attitudes toward the underserved and intention to work with the underserved throughout medical education, the sociodemographic and educational factors associated with favorable medical student attitudes toward and/or intention to work with the underserved and the effectiveness of educational interventions to improve medical student attitudes toward and/or intention to work with the underserved.
We conducted a systematic review on MEDLINE, Scopus, and Web of Science databases. Three investigators independently conducted the electronic search. We assessed the change in medical students attitudes toward the underserved by computing a weighted mean effect size of studies reporting scores from validated scales. The research team performed a meta-analysis for the sociodemographic and educational factors associated with medical students attitudes toward and/or intention to work with the underserved.
Fifty-five articles met the inclusion criteria, including a total of 109,647 medical students. The average response rate was 73.2%. Most of the studies were performed in the USA (n = 45). We observed a significant decline of medical students attitudes toward the underserved throughout medical education, in both US and non-US studies. A moderate effect size was observed between the first and fourth years (d = 0.51). Higher favorable medical students attitudes toward or intention to work with the underserved were significantly associated with female gender, being from an underserved community or ethnic minority, exposure to the underserved during medical education and intent to practice in primary care. Regarding educational interventions, the effectiveness of experiential community-based learning and curricula dedicated to social accountability showed the most positive outcome.
Medical students attitudes toward the underserved decline throughout medical education. Educational interventions dedicated to improving the attitudes or intentions of medical students show encouraging but mixed results. The generalizability of our results is impeded by the high number of studies from the global-North included in the review.
The term “underserved” is used to define vulnerable and at-risk populations, especially individuals who are uninsured, poor, from racial and ethnic minorities, homeless, newly immigrated, socially isolated, or poorly educated . Many studies have demonstrated that underserved populations experience health disparities, including increased premature mortality , poorer physical  and mental health status , and diminished access to the healthcare system and health prevention programs . Currently, methods of healthcare delivery in many countries limit the ability to provide optimal care to these populations. To reduce health disparities, programs are needed that cultivate a strong sense of social accountability and improve medical students’ competency in providing care for the underserved [6,7,8]. Smitherman et al.  recently advocated for a new framework for medical schools – beyond the traditional tripartite mission of education, research, and clinical care – to include a fourth mission, social accountability. This new framework implies that medical schools have the mission to cultivate social accountability in medical students in order to participate in the improvement of health conditions of the underserved.
As stated by Boelen and Woollard in 2009 , socially accountable actions of medical schools must be grounded in the identification of societal needs and directed to the usability of professionals to fulfill those needs. According to the REVOLUTIONS framework developed by Ventres and Dharamsi , socially accountable medical schools must promote organizational cultures aimed at addressing social determinants of health to encourage the development of socially responsive physicians. Socially accountable medical students should know about social determinants of health, understand methods for delivering care to the underserved, participate in programs to broaden care delivery, and show favorable attitudes toward this population. Two concepts found in the literature to assess how medical students perceive their responsibility toward underserved populations and how they interact with them are medical students’ attitudes toward the underserved (MS-ATU) [12, 13] and future intention to work with the underserved (MS-IWU) . MS-ATU refers to the perceptions that medical students have of underserved populations and their health conditions and behaviors [12, 13]. MS-IWU defines the willingness displayed by medical students to work in socially deprived areas or with underserved populations after graduating . Several tools showed good validity to evaluate how medical students feel responsible for the care of underserved populations and how they conceive social issues in medicine [12, 15,16,17,18].
However, since the pioneering work by Eron in 1955 , studies continue to report that progressing through medical education may negatively impact attitudes toward caring for underserved patients [12, 13]. In 1993, Crandall, Volk and Loemker asked the following critical question for both medical educators and healthcare policies makers: « Are we training socially responsible physicians? » . Moreover, the factors associated with favorable MS-ATU, which may limit the negative impact of medical education on students’ attitudes and intention, are poorly understood. More than 25 years later, the question not only remains but is increasingly important as social media, telehealth, and technology are changing healthcare delivery and training. However, no previous systematic review addressed the issue of MS-ATU and/or MS-IWU, regarding their change throughout medical education and the factors associated with favorable MS-ATU and MS-IWU.
During the past years, medical schools implemented selection strategies or educational interventions (curricula on social accountability, community-based learning, lectures…) dedicated to social accountability, with the goal to train competent physicians showing more favorable attitudes toward and intention to work with the underserved [20, 21]. However, no systematic review has yet summarized the evidence on the effectiveness of such strategies for improving MS-ATU and/or MS-IWU.
Our systematic review and meta-analysis aimed to examine the three following questions:
How do MS-ATU and MS-IWU change throughout medical education?
How do sociodemographic and educational factors predict MS-ATU and MS-IWU?
What types of interventions used by medical schools show the best effectiveness to improve MS-ATU and MS-IWU?
The systematic review protocol was based on the Preferred Reporting Items for Systematic Reviews and Meta-analyses (PRISMA) protocol  and registered on the PROSPERO database (registration number CRD42019120628), in March 2019. The electronic search was conducted on the following databases: Medline, Scopus, and Web of Science. The following search terms were grouped by subject as follows: a) context of medical education; b) outcomes: change in MS-ATU and/or MS-IWU, predictive factors for MS-ATU and/or MS-IWU, effectiveness of educational interventions; c) underserved population. The search algorithm is given in Additional file 1: appendix. Search terms were connected using the Boolean Operators ‘AND’ and ‘OR’ to capture all relevant article suggestions. To ensure the exhaustiveness of the search and the relevance of the algorithm, a pilot electronic research was performed. The results of the pilot search were reviewed and the search terms and algorithm were further refined.
The search was conducted independently by three investigators (EL, VRC, and SO) using the same criteria and search procedures between January and May 2020. The electronic search was supplemented by a manual search of references in relevant articles and by snowballing of full articles retrieved to maximize identification of relevant literature. Three selection filters were used: titles, abstracts, and a comprehensive full-text reading of each selected article thereafter. At each stage, the authors independently screened all the selected articles, identified and selected those for which available data (title for the first stage, abstract for the second and then full-text) were consistent with the inclusion criteria of the review. The three authors compared their results at each stage of the selection process and agreed upon the articles to be retained. When the three investigators disagreed about the inclusion of an article, we reached agreement through consensus among all authors.
We included articles that (1) were published in peer-reviewed journals in English, (2) were published until 31 December 2019, (3) reported the change in MS-ATU and/or MS-IWU throughout medical education, (4) assessed factors associated with MS-ATU and/or MS-IWU, or (5) evaluated effectiveness of educational interventions to improve MS-ATU and/or MS-IWU. Cross-sectional, cohort, and interventional studies (including randomized trials) were eligible for inclusion. We excluded articles reporting non-original data and qualitative studies. Two authors assessed the quality of studies included through a rating scheme modified from the Oxford Centre for Evidence-based Medicine . For interventional studies, we also assessed study quality using the Medical Education Research Study Quality Instrument (MERSQI), developed to assess the methodologic quality of quantitative medical education research . The MERSQI shows good interrater reliability (interrater reliability comprised between 0.77 and 0.95) . The instrument uses 10 criteria: study design, number of institutions included, response rate, data type, internal structure, content validity, criterion validity, appropriateness of data analysis, complexity of analysis, and outcome level. These criteria form six domains, each with a maximum score of 3 and a minimum of 0 or 1, that sum to produce a total score from 5 to 18.
The first three authors independently extracted quantitative data for each outcome: change in MS-ATU and MS-IWU; mediating factors associated with favorable MS-ATU; and effectiveness of educational strategies dedicated to improving MS-ATU. We reviewed the extracted results, grouped them into main categories, and summarized the evidence for each category. We then discussed all discrepancies and reached consensus on the final summary. When necessary, we contacted original authors of included studies to give detailed information on incomplete data (e.g., sample size, response rates, results of the study). In the literature, several validated scales are used to evaluate MS-ATU, such as the Medical Student Attitudes Towards the Underserved (MSATU) [12, 13], the Attitudes Toward Issues in Medicine (ATSIM) [15, 16] and the Attitudes Toward Poverty (ATP) [17, 18]. MS-IWU is generally assessed through non-validated questionnaire asking medical students if they intent or not to work with the underserved .
Change in MS-ATU
We assessed the change in MS-ATU by computing a weighted mean effect size of studies reporting results from the ATSIM, MSATU and ATP scales. For each study, effect size was calculated as the standardized mean difference (Cohen’s d) between the first year of medical school and the later years. A positive effect size reflects lower scores (ATSIM and MSATU) or a higher score (ATP), respectively. Conventionally, Cohen’s d of 0.20, 0.50, and 0.80 are considered as small, moderate, and large effects, respectively .
When results were given in odds ratios (OR) and had homogeneous outcomes, we analyzed data using Comprehensive Meta-analysis Software (V2.0, Biostat) . We made the choice of using ORs according to recent recommendations regarding the summary analysis of dichotomous outcomes in meta-analysis , to fulfill the four following criteria: 1) consistency across studies, 2) mathematic properties to perform a meta-analysis, 3) ease of interpretation for the readers and 4) availability of data as study-level summaries. Indeed, as the great majority of the included articles used ORs to report their results as study-level summaries regarding the factors associated with favorable MS-ATU, the used of ORs was indicated to perform the meta-analysis. We measured pooled ORs using a random-effect model, to consider between-study variability and thus provide more precisely estimated summary ORs . For each study, we converted ORs into the log OR. The weighted sum of the log ORs was measured and then reconverted into ORs. We quantified heterogeneity among studies with the Q statistic and the I2. The Q statistic determines whether observed variations in OR are caused by a between-study true difference, not within-study sampling error. A significant Q-value reflects a true variation of OR between studies. I2 is the proportion of inconsistency between studies’ results attributable to heterogeneity. I2 values of 25, 50, and 75% reflect a small, moderate, or high degree of heterogeneity, respectively . We assessed publication bias with the Egger’s regression intercept .
After removing duplicate citations, 1781 articles were identified. After selection on title and abstract, followed by full-text reading, 55 articles met our inclusion criteria [12–14, 16, 18, 21, 22, 31,32,33,34,35,36,37,38,39,40,41,42,43,44,45,46,47,48,49,50,51,52,53,54,55,56,57,58,59,60,61,62,63,64,65,66,67,68,69,70,71,72,73,74,75,76,77, 78]. Of these, twelve studies measuring the trends in MS-ATU [12, 13, 18, 32, 33, 34, 43, 45, 47, 51, 54, 63] and 10 focusing on factors associated with MS-ATU [42, 50, 52, 56, 59, 64, 66–68, 71] were included in the quantitative analysis (Fig. 1).
Studies were published between 1980 and 2019. The 55 studies included 109,647 medical students, 101,327 of whom were U.S. medical students (92.4%). Most studies were performed in the USA (n = 45) or Australia (n = 6). The average response rate was 73.2%. The quality of studies was heterogeneous. The characteristics of included studies are displayed in Table 1.
Change in MS-ATU and MS-IWU
Change in MS-ATU (Table 2)
Thirteen studies [12, 13, 18, 32–34, 43–45, 47, 51, 54, 63] measured change in MS-ATU using three different scales. One study did not use any validated scale . All but one study  reported decreasing MS-ATU throughout medical education. Eleven [12, 13, 16, 18, 32–34, 45, 47, 51, 63] studies assessed the significance of the change; it was significant in all but 2 [16, 32].
Twelve studies were included in the measure of effect sizes [12, 13, 18, 32–34, 43, 45, 47, 51, 54, 63]. The heterogeneity between studies was high (I2 = 72.44; Q(8) = 29.02; p < 0.001). We found a small effect size between the first and second years (d = 0.29) and between the first and third years (d = 0.34). A moderate effect size was observed between the first and fourth years (d = 0.51). Decline in MS-ATU was reported to be greater in men than women [12, 13, 34, 54], between years 1 and 2 and then between years 3 and 4 of medical education . Students from underserved backgrounds and those interested in primary care showed less decline in MS-ATU compared to their counterparts . Crandall et al.  showed that the decline throughout education was more pronounced in medical students than pharmacy students. The decline in MS-ATU was observed both in older and more recently published studies [16, 32–34, 54, 63]. Three studies found that the decline in MS-ATU was observed not only in the US but also in other countries (Australia, Canada and New-Zealand) [33, 43, 45], while Ewan  reported a non-significant increase in MS-ATU in Australia.
Change in MS-IWU
Four studies [38, 67, 71, 78] evaluated the change in MS-IWU in the US with conflicting results. Garcia et al.  and Phelan et al.  reported an increase in MS-IWU between matriculation and graduation (23 to 28% and 22.5 to 23.1%, respectively) and O’Connel et al.  an increase between the third and fourth year (32 to 34.3%). Weitzmann et al.  reported a decrease in MS-IWU between the beginning and third year of pediatric residency. None of the four studies assessed the significance of change in MS-IWU. Phelan et al.  found a significant association between decrease in MS-IWU and more negative fourth-year explicit racial attitudes.
Factors associated with favorable MS-ATU or MS-IWU
A total of 16 articles [14, 35, 40, 42, 50, 52, 57, 59, 64, 66, 67, 68, 71, 74, 78] assessed the role of mediating factors associated with MS-ATU or MS-IWU, identifying 13 main putative mediating factors. Ten studies were included in the meta-analysis [49, 42, 50, 52, 56, 59, 64, 66, 67, 68, 71], 4 were excluded because they did not report their results in ORs [35, 40, 57] and 2 because they assessed a risk factor that was not evaluated in other studies [74, 78].
The heterogeneity between studies was high (I2 = 78.1%; Q(7) = 32.0; p < 0.001). Pooled ORs showed greater attitudes and intentions for female gender, being from an underserved community, being from ethnic minority, exposure to the underserved during medical education and intent to practice in primary care (Table 3). The association was not significant for age, religiosity, or educational debt.
Two studies evaluated the role of burnout on MS-ATU, with conflicting results. Dyrbye et al.  found a significant association between greater burnout and unfavorable MS-ATU (OR = 1.65; 95% CI 1.35–2.01); whereas Gatell et al.  did not (OR = 1.3; 95% CI 0.7–2.6). Two studies found a significant association between sense of calling and MS-IWU [67, 68]. Burkhardt et al.  reported greater MS-IWU in residents who plan a career in emergency medicine at graduation (OR = 1.71; 95% CI 1.57–1.87). Phelan et et al.  found no significant association between the experience of microaggressions attributed to race/ethnicity and MS-IWU (OR = 1.24; p = 0.24). Studies that were not included in the meta-analysis because they did not report their results in ORs also found more favorable MS-ATU in females [14, 35, 40], medical students from underserved communities [35, 40], or ethnic minorities [35, 40] and those who intent to practice in primary care . Griffin et al.  reported a greater MS-IWU in students with middle socio-economic status compared to those with low or high socio-economic status (p < 0.05). Caulfield et al.  found an association between tolerance of ambiguity and favorable MS-ATU (d = 0.29).
Effectiveness of educational interventions and selection strategies (Table 4)
Effectiveness of educational interventions
A total of 24 articles assessed the effectiveness of educational interventions [20, 21, 31, 36, 37, 39, 41, 46–48, 50, 51, 53, 55, 58, 60, 61, 65, 69, 70, 72, 75–77]. Twenty were US studies. Thirteen were controlled-group studies [20, 21, 36, 37, 46, 47, 49, 50, 60, 61, 59, 70, 72], among which two were randomized [46, 60]. Five main types of educational interventions were evaluated: global curriculum dedicated to social accountability [20, 21, 36, 46, 47, 48, 50, 51, 53, 60, 61, 72, 77]; experiential community-based learning [37, 41, 70]; volunteering in student-run free clinics [55, 58, 69, 76], traditional didactic learning,, [31, 39, 65] and online curriculum . Experiential community-based learning and global curricula showed the greatest positive impact on MS-ATU, whereas volunteering in student-run free clinics and traditional learning showed inconsistent results.
Effectiveness of selection strategies
Two studies evaluated the impact of selection strategies at entry in medical schools on MS-IWU [62, 73] and showed inconsistent results. Both were non-US studies (one from Australia, Belgium, Canada, Philippines, South African and Sudan and one from Philippines). Larkins et al.  found no significant impact on MS-IWU, while Wooley et al.  found a significant increase in MS-IWU in two Philippines medical schools.
There was no evidence of publication bias for change in MS-ATU (r = 1.76; p = 0.34) or factors associated with favorable MS-ATU (r = − 0.97; p = 0.44).
We performed the first systematic review and meta-analysis on medical student attitudes toward the underserved throughout medical education. First, our systematic review demonstrated that MS-ATU significantly declines throughout medical education. Second, we found that factors associated with more favorable attitudes toward the underserved were sociodemographic characteristics, such as gender and social origin, not related to medical education. Third, community-based interventions were the only clear educational strategies that significantly improved MS-ATU. Experiential community-based learning and curricula dedicated to social accountability tended to show the highest levels of effectiveness in improving attitudes and intentions.
Decline of MS-ATU
While speculative, our data suggest that declines in MS-ATU may represent an erosion of social responsibility that occurs during medical training. Future studies could seek to improve knowledge and attitudes toward social determinants of health and incorporate efforts to understand the social contract of physicians. Since students from other disciplines tend to display more favorable attitudes toward the underserved, interprofessional learning may also be an effective way to train socially accountable medical students. Moreover, no studies assessed the impact of interventions that include patients as educators in social accountability, which could be another method to train students in this topic.
We demonstrated that attitudes toward the underserved in medical students were not correlated to age of participants. We can thus assume that the maturation effect, i.e. change in their way of thinking as a result of getting older, may not explain the observed decline in MS-ATU. What specifically influences the decline remains unclear. Possible factors include the hidden curriculum, the intensity of the educational program, faculty and staff role models, or others. The hidden curriculum was originally defined in the field of medical education as the « set of influences that function at the level of organizational structure and culture » . According to a recent scoping review, the hidden curriculum may be responsible for many negative outcomes in medical education, from erosion of idealism to increase in cynicism and bias in medical students . Interestingly, Crandall et al.  showed that attitudes toward the underserved were maintained in pharmacy students. This is consistent with the findings of Parlow and Rothman , who reported more favorable attitudes over time toward societal responsibility in social work and nursing students. These data raise questions about the impact of medical school curricula on training socially aware clinicians.
As students progress through training, they experience increasing intensity in demands and time requirements which contribute to emotional exhaustion and burnout. The significant decline in empathy previously demonstrated throughout medical education  may also be a putative explanation for our findings, although no studies assessed associations between empathy and MS-ATU. While faculty and staff role models are known to play a key role in medical students’ attitudes , Wilson et al.  reported that physicians tend to show less favorable MS-ATU than students. We could thus hypothesize that negatives attitudes toward the underserved in senior physicians and medical educators may shape unfavorable MS-ATU through role model throughout medical education. These factors may also lead to a shift in focus away from their responsibility to society or underserved populations (if they do not interact with them daily) toward a more direct and immediate focus on the patient in front of them.
Sociodemographic characteristics, such as gender or social origin, were more strongly associated with positive attitudes toward the underserved than factors related to medical education. This result may represent an argument for selection strategies in medical schools to build a workforce of physicians willing to work with the underserved. However, the study of Larkins et al.  did not provide strong evidence that selection strategies influenced students’ maintaining a strong intention to work with the underserved. On the contrary, Wolley et al.  reported that selection strategy had a significant effect on the choice to work in an underserved area in the Philippines. Interestingly, interventions evaluated by Wolley et al.  used both a selection strategy and featured a curriculum dedicated to social accountability. However, ethical concerns have also been raised about selection strategy . Students from underserved communities may indeed want to work outside underserved areas  and cannot be expected to limit their practice to such communities.
Studies failed to show significant differences between students who did and did not participate in programs teaching social accountability. Thus, it is challenging to measure effectiveness of these interventions in modifying medical students’ attitudes. According to our results, experiential learning may be one of the most effective ways to improve MS-ATU. Accordingly, a recent systematic review of Doobay-Persaud et al.  found that experiential learning significantly improved medical students’ knowledge of health inequities. However, although experiential community-based learning showed the most positive outcome, quality of studies assessing their effectiveness was only average as they mostly relied on small samples without control groups. In the same time, the effects of volunteering in student-run free clinics were not clear, although Smith et al. , who included the largest sample of volunteer medical students, reported that volunteering in student-run free clinics did improve MS-ATU. Moreover, studies evaluating effectiveness of educational interventions generally had small samples; thus, their results may be explained mostly by a lack of statistical power. We could also assume that using a questionnaire to capture the attitudes of students may not be as useful as evaluation based on experiential assessments such as Objective Structured Clinical Examinations (OSCEs). OSCES indeed offer an effective means to evaluate behavioral skills, empathetic posture or relational qualities in medical students toward the underserved , rather than only relying on self-reported attitudes through rating scales. Routinely measuring MS-ATU in medical schools using validated scales and/or OSCEs may be an effective mean to evaluate their effectiveness in training socially accountable medical students.
Strengths and limitations
This is the first systematic review and meta-analysis evaluating the literature on change in attitudes toward the underserved throughout medical education. Our review includes a number of good-quality studies and a large sample of medical students. The results are convergent across studies and over time, giving a high level of confidence to our results. Our results stress the need for medical schools to improve their efforts to enhance commitment toward social responsibility. The findings are thus concordant with the call of Smitherman, Baker & Wilson  for medical schools to add a fourth mission – social responsibility – to the traditional tripartite mission of education, research, and clinical care.
Our systematic review had several limitations. First, over 90% of the studies reviewed were performed in high-income countries from the global-North. A recent study demonstrated that social attitudes in medical students are strongly influenced by societal social attitudes . Moreover, idiosyncrasies of the medical systems in the high-income countries may also negatively influence the change in MS-ATU during medical education. Thus, the generalizability of our conclusions has to be questioned and more studies need to be conducted in other countries and in diverse medical education environments to better understand associations between MS-ATU and medical education. Second, we performed a meta-analysis considering only the factors associated with medical students’ attitudes, because statistical analyses were too heterogeneous for the change in MS-ATU and the effectiveness of educational interventions. Regardless, results were convergent in all studies. Third, studies had considerable heterogeneity in terms of outcomes and design. Use of several scales to assess MS-ATU is a serious limitation for generalizability of our results. Moreover, the assessment of MS-IWU did not rely on the use of any scale, which may also have increased the heterogeneity of outcomes and results. Fourth, we choose to exclude qualitative studies of the systematic review to limit the heterogeneity of data, which may have impeded the exhaustiveness of our results. Notably, qualitative studies could offer an in-depth capture of the attitudes and career choices of medical students. Fifth, we only included English-language articles and thus putatively induce a publication bias. Finally, medical students’ attitudes represent a limited part of the competencies related to social accountability. Other outcomes, such as knowledge and skills of medical students, should also be assessed in systematic reviews of the literature to fully understand the impact of medical schools on training socially accountable students.
Despite increased interest among medical schools to inculcate social responsibility in their students, attitudes of medical students toward the underserved decline throughout medical education. This remains true even in more recent studies, after social responsibility programs have begun to be implemented. Educational interventions dedicated to improving attitudes of medical students show encouraging but mixed results. The generalizability of our results is limited by the great number of U.S. studies included in our systematic review. More evidence from European or low- and middle-income countries is needed to better understand associations between medical students’ attitudes and their education regarding health disparities.
Availability of data and materials
Data supporting the findings of this study are available from the corresponding author (EL) on request at email@example.com
Medical students attitudes toward the underserved
Medical students intention to work with the underserved
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Leaune, E., Rey-Cadilhac, V., Oufker, S. et al. Medical students attitudes toward and intention to work with the underserved: a systematic review and meta-analysis. BMC Med Educ 21, 129 (2021). https://doi.org/10.1186/s12909-021-02517-x
- Medical students
- Medical education
- Community-based learning