Skip to main content

Identifying self-presentation components among nursing students with unsafe clinical practice: a qualitative study

Abstract

Background

Maintaining patient safety is a practical standard that is a priority in nursing education. One of the main roles of clinical instructors is to evaluate students and identify if students exhibit unsafe clinical practice early to support their remediation. This study was conducted to identify self-presentation components among nursing students with unsafe clinical practice.

Methods

This qualitative study was conducted with 18 faculty members, nursing students, and supervisors of medical centers. Data collection was done through purposive sampling and semi-structured interviews. Data analysis was done using conventional qualitative content analysis using MAXQDA10 software.

Results

One main category labelled self-presentation emerged from the data along with three subcategories of defensive/protective behaviors, assertive behaviors, and aggressive behaviors.

Conclusion

In various clinical situations, students use defensive, assertive, and aggressive tactics to maintain their professional identity and present a positive image of themselves when they make a mistake or predict that they will be evaluated on their performance. Therefore, it seems that the first vital step to preventing unsafe behaviors and reporting medical errors is to create appropriate structures for identification, learning, guidance, and evaluation based on progress and fostering a growth mindset among students and clinical educators.

Peer Review reports

Background

Maintaining and promoting patient safety is a common responsibility among all participants in the healthcare system; Nurses have a significant impact on patient safety due to having the largest portion of all healthcare system employees [1]. Clinical education where students are placed in a practice setting is the cornerstone of undergraduate nursing programs and students may make medical errors while working with patients [2]. Educators need to balance the patient's right to receive safe care and create a suitable and safe environment for nursing students to learn [3]. Therefore, education that simultaneously maintains patient safety is a practical standard and main priority of educational institutions [3].

One of the main roles of clinical educators is ongoing evaluation of students and early identification of students with unsafe clinical practice [4]. For clinical educators, evaluating and identifying students with unsafe practices and how to manage them has always been challenging [5, 6]; Several factors can impair the ability of clinical educators to evaluate and identify students with unsafe practice. Some of these factors are the lack of a clear definition of the concept of unsafe clinical practice [7, 8], contradictory interpretations of unsafe student behaviors [9, 10], social pressures [11, 12], lack of clear frameworks [8, 12], fear of reprisal [13, 14], uncertainty in their decision to fail students [8, 15, 16], the added time needed to remediate students [17,18,19], and lack of support [11].

Before starting clinical placements, most educators do not have baseline knowledge about students and their performance. The behaviors and information that students display or provide about themselves during interactions with the instructor will therefore affect their evaluation and may cause instructors to make mistakes [20]. As a result, student's self-presentation may be used to conceal unsafe clinical practice from instructors; students who use this tactic want to give the educator the confidence to trust them and feel comfortable while doing the work [21].

Theorists describe self-presentation as a purposeful process to control the presentation of information about oneself in an effort to influence others; self-presentation is done to create, maintain, or modify an image of a person in the minds of "others" [22]. Self- presentation theory originates from Goffman's writings. In his opinion, people often interact with others similarly to a "presence on the theater stage". By saying the appropriate thing an actor (i.e. student) can shape a situation as they would like, enabling them to save face, gain respect, and move the interaction in whatever way the actor wants [23].

Two other theories, social influence theory, and interdependence theory, from the field of social psychology, discuss the importance of self-presentation tactics. Social influence processes are those tactics used by individuals to maximize desired rewards and minimize potential negative consequences associated with a given interpersonal interaction [24]. Also, according to the interdependence theory, social context can have strong effects on people's behavior. This theory highlights several structural dimensions that define a person's likely use of self-presentation tactics [25]. First, the future of one person depends on another person and is controlled by him. Research shows that to reduce the vulnerability associated with such contexts, people often try to create positive images to manage their self-image [25]. Second, the interests of the student who wants to receive the best evaluation possible conflict with the interests of the evaluator who wants to collect the most accurate information for evaluation. Interpersonal arenas with conflicting interests are theorized to always be associated with an increased use of self-presentation tactics [26, 27].

Dondolo and Chinyamurindi [28], found that people adjust how they portray themselves, their behaviors, and their attitudes during job interviews to convince panel members that they are well-suited for the relevant position and believe in the organization's values. Also, Patel et al. [29], in their study conducted among surgical residents, concluded that to convince their professors and peers that they have sufficient competence, self-confidence, and assertiveness to meet their expectations, they used strategies such as making up stories, silence, and avoiding asking for help. They mentioned that the main motivation of the participants for self-presentation is preventive action to create a positive background instead of a negative one. Also, they reported using impression management used effectively to achieve a more positive evaluation, more responsibilities for care, and greater freedom in learning and practicing clinical skills [29].

In Iran a Bachelor of Science in Nursing (BSN) program is four years (8 semesters) and according to its educational curriculum, more than 50% of student's time is spent in clinical placements. Clinical training is therefore important in shaping and creating clinical competence for nursing students as future nurses. The authors of this article include faculty members, most of whom are mainly involved in the clinical education of undergraduate nursing students. As clinical instructors, they have witnessed patient's safety being compromised many times during the training of students in clinical settings, making maintaining patient safety one of their main concerns. They were motivated to conduct a study analyzing the characteristics of students with unsafe clinical practices through the experiences of students, clinical instructors, and people involved in nursing education to support early identification of students with unsafe practice, timely remediation of their unsafe behaviors, and ultimately to maintain patient safety. The issue of students with unsafe clinical behaviors has been illustrated in previous studies. To our knowledge the concept of self-presentation and its possible role in unsafe clinical practice of nursing students has not been studied. As mentioned earlier, the concept of self-presentation as impression management has been studied among surgical residents in relation to job interviews [28], and in social media [29, 30]; in these studies, the safety consequences of self-presentation are only briefly mentioned. It also seems that considering the possible explanatory value of self-presentation across many interpersonal interaction research areas, understanding the tendency of students who have unsafe behaviors to use different types of self-presentation behaviors may be a useful tool to further understand nursing students with unsafe clinical practice. Therefore, we decided to investigate the components of self-presentation in nursing students to clarify the concept of nursing students with unsafe practices.

Methods

Study design

This study aimed to discover components of self-presentation in the clinical practice of students who are unsafe from the perspective of faculty members, preceptors, and nursing students using a qualitative research method. Streubert and Carpenter (2011) believe that qualitative research as a systematic and subjective approach leads to increased insight, understanding and awareness of human experiences. Therefore, to discover and explain dimensions of the phenomenon in question and reveal a deep understanding of the social world of the participants, an inductive qualitative research approach is most suitable [31]. Qualitative content analysis reveals the behavior, views, feelings and experiences of people and what is in the context of their lives. Among the three qualitative content analysis approaches, in the conventional method, categories are not determined in advance, but are extracted directly and inductively from the data text [32]. This approach to content analysis identifies the themes, and obvious and hidden patterns in the data through systematic classification of collected information and uses them to develop knowledge and gain new insights [33].

Participant recruitment

Participants included faculty members, final year undergraduate nursing students, preceptors, and educational and safety supervisors of medical centers, which were selected through purposive sampling. The sample consisted of 19 persons, including 7 faculty members, 6 nursing students, 3 preceptors, 1 head nurse and 2 educational and safety supervisors. For inclusion in this study, we sought educators and managers with the most experience in teaching and working with nursing students. Also, Students needed to be enrolled in their 7th semester or higher to ensure they had sufficient exposure to clinical placements. Participants also needed to be willing to share their experiences. First, participants were simultaneously selected from clinical instructors and students; as the study progressed purposive sampling was used to obtain different points of view through identifying other participants with a goal of achieving maximum diversity (in terms of age, gender, level of education, type of hospital, and background and work experience in different departments). Continuous comparison and analysis of data and memos written at the same time as data collection guided the researcher toward the purposeful selection of the next participants. Sampling continued until no new information, categories and themes were obtained. The decision to achieve data saturation was made by re-examining the codes and their categories by members of the research team and two experts outside the research team. Two additional interviews were conducted to confirm data saturation.

Data collection

The data for this study was collected through in-depth and face-to-face semi-structured interviews. The first three interviews were conducted by the first author, who asked the following research questions: "What is your own experience with safe/unsafe practices, and how do you feel about your own unsafe work? According to your experience, what characteristics can a safe or unsafe student have?".

The educators who participated in the study were asked to identify behaviors that they considered to be examples of unsafe student behavior in clinical environments and during internships. They were also asked to share their personal experiences as evaluators responsible for maintaining patient safety during internships.

Nursing students were also interviewed and asked to share their experiences with unsafe practices, as well as their observations of other people's behaviors. During the interviews, probing questions such as "What do you mean by excuse? Can you give an example? What was your own experience?" were used to analyze, guide, and confirm the statements made by the participants. They were encouraged to clarify and expand on the concepts they mentioned during the interviews.

The interview guide was refined based on four pilot interviews. Data analysis for pilot interviews was done in the form of continuous data comparison in parallel with the interview. After some themes emerged, they were used to refine the interview guide to collect more comprehensive and complete information. The pilot interviews were excluded from the study after analyzing and refining the interview guide. The time and place of all interviews were determined by participants. Interviews lasted between 40 and 60 min (Mean = 50 min). Data collection lasted from December 2021 to September 2022.

Ethical considerations

This study was conducted as a part of a doctoral dissertation in Nursing after receiving the ethical approval code from Tabriz University of Medical Sciences (Ethical Code: IR.TBZMED.REC.1400.608). Before starting interviews, the researcher explained sufficient information about the research and the interview process, including audio recording, the confidentiality of information, and transcription of the participant's statements, and obtained written and informed consent to participate in the study. The interview started with some warm-up questions and then with a general question.

Data analyses

After each session, all verbal and non-verbal messages, including silence and emphasis, were transcribed verbatim. Then, the text was read several times by the first and second authors (MG and AG) so that their immersion was done to communicate with the data. The written interviews were coded into semantic units at the word, sentence, and paragraph levels. The first author coded the interviews under the supervision of the research team. After coding, the coder preliminarily developed the study's main categories by understanding the similarities and differences in the extracted codes and continuously comparing them. Next, the coding's stability was checked using the Holsti method to ensure agreement between the coders (researcher and a coder outside the research team) [34]. A Holsti coefficient index above 0.7 was considered acceptable [35]. After ensuring sufficient consistency in coding, coding rules were applied to all parts of the text, and coding continued until no new codes, categories, and themes emerged. Research group meetings were held regularly during the coding process to check the content of the codes, ensure coding stability, and compile the categories. Finally, codes, categories, and subcategories were compiled using comparison, evaluation, feedback, and continuous interpretation. MAXQDA software, version 2010 (VERBI GmbH Company, Berlin, Germany), was used for data management during the analysis process. Table 1 provides an example of how the analysis moved from the data to the main concepts. Authors MA, AG, VZ and LV actively participated in the analysis and preparation of this part.

Table 1 The sample of data analysis for emerging of sub-category of defensive/protective behaviors

Trustworthiness of data

In this study, the criteria proposed by Lincoln and Guba [36], including credibility, dependability, transferability, and confirmability were used to assure the trustworthiness of data. Through the long-term relationship with the participants, member checking, ensuring maximum diversity of participants, external checking, peer checking, and bracketing, the researcher became confident about the credibility of the data. In addition, audibility was supported by two experts who checked the analysis process (MA and LK).

Results

The results of this study are a part of a Ph.D. in nursing thesis, which was conducted to identify the characteristics of students with unsafe clinical practices [37]. Table 2 shows some of the demographic characteristics of the participants in the study. In the main study, 3 categories of "insufficient readiness of students for safe clinical practice", "personal, social and professional factors" and "self-presentation" were extracted. Considering the extent of the results of the main study, this article only reports on the results obtained in the self-presentation category. This category has 3 main subcategories including defensive/protective behaviors, assertive behaviors, and aggressive behaviors (Table 3).

Table 2 Socio-demographic characteristics of participants
Table 3 Illustration of the categories, subcategories, and attributes of the topic

Defensive/protective behaviors

According to participants, defensive self-presentation is used when an error or negligence occurs, and the student interprets it as a factor in jeopardizing their professional identity. Therefore, a person tries to correct their damaged identity or reduce the negative effects of the event through various methods.

This subcategory includes the following 6 attributes:

Excuses and justifications

According to participants, making excuses and justifying one's actions may be one of the defensive and protective self-presentation tactics. The participants reported that the students used various excuses and justifications such as lack of access to patients' medical records, lack of knowledge of the place and time of the internship, lack of knowledge of the institution's rules regarding standards, referring to the performance of others in the same situation to defend their unsafe behavior. Both students and educators believed that irrational excuses of students who do not accept responsibility for unwanted events can be one of the components of defensive/protective behaviors. One of the preceptor participants says:

“I tell the student that it is written here to give the medicine based on the potassium level, why did you give him the medicine when the potassium level is high, he says that the patient's file was with the intern and he did not give it to me.” (P: 4)

In many situations of error, providing overriding and important reasons to justify the error, along with accepting responsibility for it, can be one of the defensive behaviors of students to preserve their image and professional identity. As one of the students says:

Once, our groupmate mistakenly connected washing serum instead of normal saline serum, although he finally accepted his mistake, he kept saying that I am sure that he was there and that he had left it from the previous shift to connect it to the patient, I was busy and I forgot to take it.” (P: 9)

Non-acceptance of error/denial of error

According to participants, not accepting responsibility for committing a mistake and/or denying it by the student is one of the tactics used by students to defend their professional identity and reduce potential negative consequences of the mistake. In the early stages of revealing the error, they try to deny or accept the error by using different methods such as using lies, hiding the error, and not taking responsibility for having a role in the occurrence of the error. One of the preceptors says:

According to the order, 3 cc of the 10cc vial of magnesium sulfate should have been injected for the patient. Once the patient flushed and had palpitations, the patient said that this lady (pointing to the student) poured the entire ampoule into my micro set; while the other nurses were injecting a small amount of it. And I felt bad after that. I said, did you give him too much medicine? But the student didn't accept it at all. (P: 14)

Underestimate of error

Explaining the low importance of the error may be another self-presentation tactic. Participants reported that to reduce the consequences of their medical errors, students try to underestimate the errors that occurred during drug administration, maintenance of a sterile field, and performance; students use methods such as valuing errors from least important to most important and expressing memories of similar cases and the absence of problems for previous patients. For example, one educators says:

I tell the student, why didn't you remove the air inside the serum set before injection, he says that these air bubbles do not exceed a few cc in 24 hours, it is not very dangerous, and the body will solve this amount by itself.” (P: 2)

From a student perspective:

Some educators pay a lot of attention to opening the syringe and disinfecting the injection area, while we saw that the personnel did non-sterile dressing of the wound, which could have a greater impact on the patient's prognosis?! I say our mistake has much less impact and can be ignored.” (P: 13)

Self-handicapping before performing procedures

Presenting oneself weakly before nursing procedures is one of the defense tactics used by students to maintain their identity and manage the perceptions of their instructors. Students try to adjust the expectations of others towards themselves; and justify their possible failure in performing procedures by making negative statements, exaggerating the obstacles and difficulties of the procedure, expressing their excessive concern and citing problems related to the patient's condition (such as difficult-to-locate blood vessels or patient complaints). One of the participants said:

Before inserting the Intravenous Line, the student says, I can't see the vein, and after inserting the catheter, I lose the vein. Students do this to make the situation look difficult. They prepare the educator for their possible failure and moderate the educator's expectations.” (P: 16)

Projection

Projection may also be one of the characteristics of defensive self-presentation among students exhibiting unsafe clinical practice. Some participants expressed experiences in which students tried to blame others (for example, unit personnel, patients, other peers, etc.), and introduce them as the main cause of errors; So that they can protect themselves from creating a negative image in front of others or reduce the negative consequences of their mistakes. One of the students says about making a medication error:

“The nurse gave me the syringe filled with phenytoin; I thought that I have to infuse the whole drug for the patient. I poured all the medicine into the microsite, then she said what did you do with the rest, I said, I injected it all. The doctor's order was 100 mg and I had been given 150 mg. It was not my fault; the nurse was at fault.” (P: 11)

Assertive behaviors

According to participants, assertive behaviors refer to preventive behaviors that students who are unsafe perform to create specific identities and obtain secondary benefits in front of educators. In general, the interpersonal goal of assertive behavior is to develop or create a specific identity.

This subcategory includes the following 4 attributes:

Ingratiation/flattery

During interviews, participants shared that students with unsafe performance, hide their weaknesses and mistakes to gain favor by attracting the interest of the instructor. This ingratiation may manifest itself in various forms such as increased communication, flattery, excessive conformity with the educator's opinions, and doing favors or giving gifts. According to participants, this behavior can influence the instructor and lead to a sense of trust in the student. However, excessive trust in the student can negatively impact the monitoring and evaluation of their actions and potentially result in safety incidents for both the patient and the student. One student explains:

Our classmate used to flatter himself in every field and always confirmed the educator's opinions. He wanted the coach to ignore his absences and late arrivals; so that his grade does not decrease.” (P: 8)

Another student says that:

“We had a groupmate, wherever we went for the internship, to get more marks, he praised that educator more than enough, and he said that he learned many things there; and he introduced the educator as his best educator. He was exaggerating a lot.” (P: 12)

Directing the educator's mindset by magnifying his abilities

Magnifying and exaggerating one’s own abilities may be one of the characteristics of self-presentation among students with unsafe clinical practice. Some students direct their instructor’s mindset to cover their weaknesses and gain confidence. Diverting the instructor’s attention creates a safe margin for themselves and aims to create a more positive student image by exaggerating their abilities (especially practical abilities) and downplaying their weaknesses. One educators says:

“Some students like to focus and emphasize more on the parts they know more about; to show themselves to their educators and friends. On the contrary, they cover their weaknesses so that they are less visible.” (P: 3)

Entitlement to receive rewards

Expressing undue entitlement to receive a reward from a student with unsafe clinical performance with the aim of impressing the instructor is one of the other characteristics of assertive self-presentation. According to participants, some students try to show their work more prominently than their peers in order to impress their instructors and attract attention, receive encouragement, and earn higher grades. In these situations, the student makes unrealistic claims about having more responsibility and contributions to successes, regularly referring to the things they did during a clinical placement but the educator did not notice. Participants felt that these actions can unrealistically portray the person as a student with scientific and clinical abilities in the eyes of the instructor and lead to instructor negligence when supervising that student’s performance. One student explained:

“We had an internship where we had to prepare a pamphlet for patients. Our friend showed the part that he had worked on to the educator and emphasized that this part was his work, and he used some references. Mostly, his tactic was to make his work more important and prominent to get a better grade.” (P: 10)

Modelling your behavior for your peers

It seems that according to the experience of the participants, modelling their behavior for peers by students with unsafe clinical practice can be one of the characteristics of assertive behavior for self-presentation. The nature and purpose of most self-presentation behaviors are based on impressing and gaining the instructor's trust. Most of the students who have experience in clinical work have already experienced the skills taught by the instructor to the students. Therefore, they have too much self-confidence about their performance, as a result, they are less careful than the beginner students and they omit some basic steps of nursing procedures. Their approach to work was more experimental and relied on non-scientific techniques. These students try to influence the instructor to ignore their absences and tardiness, failure to prepare the assignments requested by the instructor, participate in more invasive procedures in clinical environments and perform them informally and teach other students incorrectly. In this case, one of the participating instructors said:

“Students who have work experience, especially if the instructor is less experienced, in these cases the student dominates and teaches all the wrong techniques to other students. For example, I tell the student to infuse Gentamicin into the Microset. I ask the student where is the patient’ Microset? He says that Mr. X said, to dilute the medicine with 10 cc and inject it directly.” (P:15)

Aggressive behaviors

According to participants students use the method of dominating or belittling others to make themselves look good, which was labelled aggressive tactics. By attacking others and portraying themselves as competent, they try to perpetuate their desired self-image. This subcategory includes the following 2 attributes:

Exaggeration in negative evaluations of others' abilities / humiliation of peers

Participants believe that exaggerating negative and critical evaluations of others' abilities can be one of the aggressive behaviors of students with unsafe clinical practices to reduce the consequences of medical errors for themselves. Since educators usually use comparison for judgment and evaluation, one method used by students who exhibit unsafe practice is to convey themselves more positively than others by diminishing the work of peers. They enact their intentions through making exaggerated negative statements about the abilities and mistakes of their peers. One of the participants mentions:

“One person's name came up, I praised his work, one of the students started talking behind his back, destroying him and saying something that he had given the wrong medicine to the patient, and if the educator didn't notice, the patient might have died.” (P: 6)

Cast doubt about the competence or credibility of the educator

Based on the participants' experiences, instead of accepting criticism, students who practice in unsafe ways try to reduce the intensity of criticism by being aggressive and doubting the competence of the criticizing source (i.e., questioning the educator's competence). This tactic can include accusations of the evaluator's incompetence, inexperience, and bias. One of the participants says:

“The student had a medication error, I tell him that it could have led to bad side effects for the patient, instead of accepting the criticism, he tells me in a bad and aggressive tone that you don't have enough experience to teach us.” (P: 1)

Discussion

Main findings

This research is the first study that was conducted to identify components of self-presentation in students with unsafe clinical practice. The results of the study showed that "defensive/protective behaviors", "assertive behaviors" and "aggressive behaviors" of students are key elements of self-presentation. In general, nursing students who practice unsafely may resort to various forms of self-expression to impress clinical instructors, gain their trust, and achieve better grades, even if they have deficiencies in their abilities and make medical errors. However, these tactics can lead to the development and maintenance of an unrealistic identity, which can have serious negative consequences. Such tactics can disrupt the safety of the student's performance, increasing the risk of harm to themselves, staff, patients, and peers. Therefore, educators must remain particularly vigilant to identify these self-preservation tactics in an effort to support student success and safety in clinical settings.

Comparison with other studies

In general, these findings are consistent with the results of studies conducted with medical students [29, 38], or in other fields [28, 39,40,41]; These findings support that in situations where the student is being evaluated, it is possible that students may selectively show behaviors with the intent of managing the perception of others. Another study also found that learners typically react to formal evaluation by making changes in their clinical practice and speech to please the observer; they change their practice from "patient-centered care" to "practice-centered care" [42]. It is not always possible to attribute a specific style of self-presentation to a person, because people with different personality traits use different styles at different times and in different situations [43]. However, the findings of the present study showed that defensive/protective behaviors may be an important component for identifying students with unsafe clinical practices. Lee et al. [44], have also identified defensive/protective self-expression as part of self-presentation behaviors when people assume that others are aware of information that portrays them negatively (i.e., making mistakes), self-presentation efforts may increase. For example, after receiving unfavorable feedback from the evaluator, people may make compensatory self-presentations to repair their damaged image [22, 45].

Nursing students may believe that consequences of making medical errors will be harmful to their program progression. Therefore, fear of error reporting and concealment of errors have been reported among nursing students [46]. On the other hand, many social conditions such as social anxiety and fear during interaction with others can be related to defensive self-presentation [44, 45, 47]. The results of the systematic review show that nurses refuse to report their medication errors due to fear of being blamed, loss of reputation and dignity, loss of position, and fear of being considered incompetent by colleagues [48]. Also, in another study, self-preservation and fear of adverse consequences of mistakes such as disciplinary actions, reprimands, and legal actions were reported as reasons for reluctance to disclose mistakes [49]. Participants in the current study also reported the fear of losing their image in the eyes of their teachers and friends, fear of negative evaluation, and the educational and legal consequences of errors, which led them to use various methods such as concealment or irrational excuses, rationalization, denying the error, underestimate of errors, self-handicapping, and projection to defend their professional identity or reduce the negative effects of mistakes.

Findings from the current study showed that assertive and aggressive behaviors are perceived as defining components of self-presentation. A review of the literature shows that many people believe that they are better than others in many ways and behave accordingly [50]. People may convey self-superiority beliefs to others by claiming that they are "better than others". In some literature, these assertive behaviors are listed as "explicit self-superiority claims" and "implicit self-superiority claims" [51]. In the present study, students who acted in unsafe ways tried to portray themselves as better than others by behaviors such as ingratiation, exaggeration in their abilities and knowledge, self-promotion, considering themselves entitled to rewards, and acting as role models. In most cases participants considered these behaviors to be fake and inconsistent with reality. The findings of another study also showed that observers evaluated claimants explicit statements of superiority more unfavorably than others [51]. In contrast, Rafiee et al. [20], found that students perceived that educators give higher grades to students who present themselves falsely during clinical evaluations. Also, in the field of organizational interviews researchers have shown that to make themselves worthy, applicants use self-promotion, ingratiation, exemplification, and sometimes threatening behaviors [41, 42]. In the present study, not all self-presentation behaviors are designed to provide a desirable identity. Students may have aggressive or projective behaviors to achieve interpersonal goals such as better evaluation and showing themselves innocent in the event of a mistake. In line with the present study, the findings of other studies show that people may use negative evaluation of others [44], criticism of the other person [43], aggression [43, 44], and even creating fear and intimidation [44] to allow certain negative impressions to be formed about them in order to disguise other important negative impressions or achieve other more important goals or long-term benefits [52].

Students are significantly concerned that others will not perceive and evaluate them in favorable ways. Therefore, proactive and assertive self-expression appears more in situations of judgment and evaluation. Since most people consider the judgments and evaluations of others to be negative and anxiety-provoking, they may intensify the preventive transfer of favorable information about themselves before receiving any humiliating feedback [22]. We expect people to proactively assert power in evaluative situations before disappointing performance in a future evaluative situation [38]. In line with the findings of the present study, surgical residents in the study of Huffman et al. [53], identified their "audiences" and changed their thinking and practice based on it. They tended to portray their competencies and avoid weaknesses and uncertainty [38]. The results of a scoping review also showed that students in clinical situations avoid showing their deficiencies or deny them as an act of self-preservation [54]. Participants in Patel et al.’s study also experienced less willingness to ask questions due to the fear of spoiling their image; they wanted to maintain their pride, which was an obstacle to their learning. Also, anxieties related to judgment and evaluation have a negative impact on student mental health and decision-making ability, which has disrupted the provision of quality and safe care for patients [38, 53].

Within the present study, students sometimes learn some implicit expectations of themselves that are not explicitly stated in the curriculum through the hidden curriculum and shape their behavior based on them. Some participants have stated that asking for help and asking questions may be included in the curriculum, but some informal aspects of the curriculum present their questions as a student's weakness. Therefore, they try to preserve their identity by refusing to ask questions or by showing defensive or assertive behaviors about their practice. According to previous studies, explicit and implicit/hidden curricula may be inconsistent with each other. In this situation, the hidden curriculum is likely to have a stronger impact on the development of professional values and behaviors [55].

Fear of reporting mistakes to an educator is a major problem in clinical education because open and honest learner-educator relationships are needed to preserve patient safety. Dishonesty is consistently ranked as one of the most unsafe actions of a student [7, 16, 56,57,58,59]. To promote honesty when mistakes are made, educators need to take intentional actions towards building safe spaces to disclose errors. This safe space may mean acknowledging that unsafe student behaviors may be a result of perceived barriers within the clinical environment or program [60].

The current study relied on open questions and in-depth interviews of participants, which allowed the effective components of self-presentation among students who act in unsafe ways to be identified in an exploratory way. However, demographic factors that may influence self-presentation such as gender, race, ethnicity, and geographic region were not investigated; the social and cultural conditions of a society may affect the interpersonal interactions of people. Therefore, the potential role of these factors should be investigated in future studies. In addition, students may not have been completely honest in their interviews about unsafe actions that they may have been involved in due to social desirability. Researchers strived to mitigate this risk by ensuring participants of the confidentiality of the interviews. This study, like other qualitative studies, should not be generalized. Instead, readers may assess the potential transferability of these findings to their own context.

Despite these limitations, identifying the components of self-presentation in nursing students paves the way for making tools for measuring self-presentation behaviors. The results of this study can help create and expand future studies in the field of identifying nursing students with unsafe practices.

Conclusions

When students anticipate that they will be evaluated on their future practice, they may choose to take action to shape their presentation proactively and assertively or simply wait until an issue has occurred and, if necessary (e.g., if failed to do the job), engage in defensive and protective compensatory self-presentations. Therefore, it seems that the first vital step to prevent inappropriate behavior of students due to unsafe practices is to create appropriate structures for supporting all students to be honest with an educator. Proactive actions to prevent unsafe student behaviors include creating systems for identification, remediation, guidance, and supportive student evaluation based on their progress. Clinical educators require support when interpreting and responding to nuanced student behaviors that may pose safety risks [6], particularly when students are disguising their weaknesses. Discussion with students about how important honesty is for patient safety and their learning may be used to foster a growth mindset among students and educators. Using appropriate relationships for mentoring students and competency frameworks to guide and develop learner abilities may further help to prevent inappropriate self-presentation behaviours. By creating and fostering a suitable cultural atmosphere, students should be encouraged to accept their mistakes, recognize the shortcomings of their knowledge and practice, and use the opportunities to learn more, instead of resorting to the discussed tactics. For future research, it is recommended to conduct more quantitative and qualitative studies across various societies and cultures, focusing on students from different medical fields, to identify the concept of self-presentation and its components. These studies can explore why and how students use self-presentation tactics, as well as the impact of these tactics on interpersonal relationships, patient safety, and unsafe practices. Furthermore, the findings of this study can aid other researchers in developing tools to identify self-presentation behaviors among students who practice unsafely.

Availability of data and materials

The data that support the findings of this study are available from the corresponding author upon reasonable request.

Abbreviations

BSN:

Bachelor of Science in Nursing

LPN:

Licensed practical nurse

M.Sc.:

Master of Science in Nursing

Ph.D.:

Doctor of Philosophy

References

  1. Franklin BJ, Gandhi TK, Bates DW, Huancahuari N, Morris CA, Pearson M, Bass MB, Goralnick EJBQ. Safety. Impact of multidisciplinary team huddles on patient safety: a systematic review and proposed taxonomy. 2020;29(10):1-2. https://doi.org/10.1136/bmjqs-2019-009911

  2. Salami IJOJoN: Nursing students’ medication errors and adherence to medication best-practice. 2018;8(5):281–291. https://doi.org/10.4236/ojn.2018.85024

  3. Lee SE, Morse BL, Kim NWJNO. Patient safety educational interventions: A systematic review with recommendations for nurse educators. 2022;9(4):1967-1979. https://doi.org/10.1002/nop2.955

  4. Immonen K, Oikarainen A, Tomietto M, Kääriäinen M, Tuomikoski A-M, Kaučič BM, Filej B, Riklikiene O, Vizcaya-Moreno MF, Perez-Canaveras RMJIjons: Assessment of nursing students' competence in clinical practice: a systematic review of reviews. 2019;100:103414. https://doi.org/10.1016/j.ijnurstu.2019.103414

  5. Tregunno D, Ginsburg L, Clarke B, Norton P. Integrating patient safety into health professionals’ curricula: a qualitative study of medical, nursing and pharmacy faculty perspectives. BMJ Qual Saf. 2014;23(3):257–64. https://doi.org/10.1136/bmjqs-2013-001900.

    Article  Google Scholar 

  6. Killam LA, Luhanga F, Bakker D. Characteristics of unsafe undergraduate nursing students in clinical practice: an integrative literature review. J Nurs Educ. 2011;50(8):437–46. https://doi.org/10.3928/01484834-20110517-05.

    Article  Google Scholar 

  7. Killam LA, Montgomery P, Raymond JM, Mossey S, Timmermans KE, BinetteJJBn. Unsafe clinical practices as perceived by final year baccalaureate nursing students: Q methodology. 2012;11(1):1-13. https://doi.org/10.1186/1472-6955-11-26

  8. McPherson S, Wendler MC. Safe clinical practice in pre-licensure nursing students: A concept analysis. Nurs Forum. 2020;55(3):513–22. https://doi.org/10.1111/nuf.12457.

    Article  Google Scholar 

  9. Hughes LJ, Mitchell ML, Johnston ANJNET: Moving forward: Barriers and enablers to failure to fail–A mixed methods meta-integration. 2021;98:104666. https://doi.org/10.1016/j.nedt.2020.104666

  10. Monique K, Elizabeth A, Lise O, Lisa M: Unsafe student nurse behaviours: The perspectives of expert clinical nurse educators. Nurse education in practice 2019;41:102628. https://doi.org/10.1016/j.nepr.2019.102628

  11. Brown Y, Neudorf K, Poitras C, Rodger KJTCN. Unsafe: Student clinical performance calls for a systematic approach. Can Nurs. 2007;103(3):29.

  12. Larocque S, Luhanga FLJIJoNES. Exploring the issue of failure to fail in a nursing program. 2013;10(1):115-122. https://doi.org/10.1515/ijnes-2012-0037

  13. DeBrew JK, Lewallen LPJNET. To pass or to fail? Understanding the factors considered by faculty in the clinical evaluation of nursing students. 2014;34(4):631-636. https://doi.org/10.1016/j.nedt.2013.05.014

  14. Yepes-Rios M, Dudek N, Duboyce R, Curtis J, Allard RJ, Varpio LJMt: The failure to fail underperforming trainees in health professions education: A BEME systematic review: BEME Guide No. 42. 2016;38(11):1092–1099. https://doi.org/10.1080/0142159X.2016.1215414

  15. Hughes LJ, Mitchell M, Johnston ANJNEiP. ‘Failure to fail’in nursing–A catch phrase or a real issue?A systematic integrative literature review. 2016;20:54-63. https://doi.org/10.1016/j.nepr.2016.06.009

  16. Killam LA, Montgomery P, Luhanga FL, Adamic P, Carter LMJIJoNES. Views on unsafe nursing students in clinical learning. 2010;7(1). https://doi.org/10.2202/1548-923X.2026

  17. Docherty A. Failing to Fail in Undergraduate Nursing: Understanding the Phenomenon. Nurs Educ Perspect. 2018;39(6):335–42. https://doi.org/10.1097/01.NEP.0000000000000350.

    Article  Google Scholar 

  18. Hughes LJ, Mitchell M, Johnston ANB. ‘Failure to fail’ in nursing – A catch phrase or a real issue? A systematic integrative literature review. Nurse Educ Pract. 2016;20:54–63. https://doi.org/10.1016/j.nepr.2016.06.009.

    Article  Google Scholar 

  19. Hughes LJ, Mitchell ML, Johnston ANB. Just how bad does it have to be? Industry and academic assessors’ experiences of failing to fail - A descriptive study. Nurse Educ Today. 2019;76:206–15. https://doi.org/10.1016/j.nedt.2019.02.011.

    Article  Google Scholar 

  20. Rafiee G, Moattari M, Nikbakht AN, Kojuri J. Mousavinasab MJIjon, research m: Problems and challenges of nursing students’ clinical evaluation: a qualitative study. Iran J Nurs Midwifery Res. 2014;19(1):41.

    Google Scholar 

  21. Delgado-Rodríguez N, Hernández-Fernaud E, Rosales C, Díaz-Vilela L, Isla-Díaz R, Díaz-Cabrera DJRdPdTydlO. Contextual performance in academic settings: The role of personality, self-efficacy, and impression management. 2018;34(2):63-68. https://doi.org/10.5093/jwop2018a8

  22. Tyler JM, Adams KE. Self-Presentation and Social Influence: Evidence for an Automatic Process. In: Harkins SG, Williams KD, Burger JM, editors. The OxfordHandbook of Social Influence. New York: Oxford University Press; 2017. p. 210–35.

    Google Scholar 

  23. Goffman E. The presentation of self in everyday life. Garden City, N. Y.: Doubleday Anchor; 1959.

    Google Scholar 

  24. Goffman E. The presentation of self. Life as theater: A dramaturgical sourcebook. In: Penguim Random House. 2006.

    Google Scholar 

  25. Rusbult CE, Van Lange PAJArop. Interdependence, interaction, and relationships. 2003;54(1):351–375. https://doi.org/10.1146/annurev.psych.54.101601.145059

  26. Arriaga XB, Rusbult CEJP, Bulletin SP. Standing in my partner's shoes: Partner perspective taking and reactions to accommodative dilemmas. 1998;24(9):927-948. https://doi.org/10.1177/0146167298249002

  27. Van Lange PAJErosp. Beyond self-interest: A set of propositions relevant to interpersonal orientations. 2000;11(1):297-331. https://doi.org/10.1080/14792772043000068

  28. Dondolo V, Chinyamurindi WTJSJoIP. Impression management within the recruitment interview: Narratives of employees at a South African higher education institution. 2018;44(1):1-7. https://doi.org/10.4102/sajip.v44i0.1547

  29. McGaghie WCJAM. Evaluation apprehension and impression management in clinical medical education. 2018;93(5):685–686. https://doi.org/10.1097/ACM.0000000000002143

  30. Twomey C, O'Reilly GJC, Behavior, Networking S. Associations of self-presentation on Facebook with mental health and personality variables: a systematic review. 2017;20(10):587-595. https://doi.org/10.1089/cyber.2017.0247

  31. Speziale HS, Streubert HJ, Carpenter DR. Qualitative research in nursing: Advancing the humanistic imperative. Philadelphia: Lippincott Williams & Wilkins; 2011.

    Google Scholar 

  32. Zhang Y, Wildemuth B. Qualitative analysis of content. Applications of Social Research Questions in Information and Library. Portland: Book News; 2009.

    Google Scholar 

  33. Lindgren B-M, Lundman B, Graneheim UHJIjons. Abstraction and interpretation during the qualitative content analysis process. 2020, 108:103632. https://doi.org/10.1016/j.ijnurstu.2020.103632

  34. Holsti ORJRMA-W. Content analysis for the social sciences and humanities. 1969.

    Google Scholar 

  35. Nili A, Tate M, Barros A, Johnstone DJIJoIM. An approach for selecting and using a method of inter-coder reliability in information management research. 2020;54:102154. https://doi.org/10.1016/j.ijinfomgt.2020.102154

  36. Lincoln YS, Guba EG. Naturalistic inquiry: sage. 1985. https://doi.org/10.1016/0147-1767(85)90062-8

  37. Ghasempour M, Ghahramanian A, Zamanzadeh V, Valizadeh L, Asghari-Jafarabadi M. Development and Psychometric of Evaluation “Safe Student Identification Scale” in clinical practice for undergraduate nursing. A Sequential Exploratory Study Tabriz, Iran. Faculty of Nursing and Midwifery, Tabriz University of Medical Sciences. 2022.

    Google Scholar 

  38. Patel P, Martimianakis MA, Zilbert NR, Mui C, Hammond Mobilio M, Kitto S, Moulton C-aJAM. Fake it’til you make it: Pressures to measure up in surgical training. 2018;93(5):769-774. https://doi.org/10.1097/ACM.0000000000002113

  39. Arseneault R, Roulin NJIJoS. Assessment: A theoretical model of cross‐cultural impression management in employment interviews. 2021;29(3–4):352–366. https://doi.org/10.1111/ijsa.12348

  40. Devine K, Hunter KHJIiE, International T. PhD student emotional exhaustion: the role of supportive supervision and self-presentation behaviours. 2017;54(4):335-344. https://doi.org/10.1080/14703297.2016.1174143

  41. Bolino M, Long D, Turnley WJARoOP, Behavior O. Impression management in organizations: Critical questions, answers, and areas for future research. 2016;3(1):377-406. https://doi.org/10.1146/annurev-orgpsych-041015-062337

  42. LaDonna KA, Hatala R, Lingard L, Voyer S, Watling CJMe: Staging a performance: learners’ perceptions about direct observation during residency. 2017;51(5):498-510. https://doi.org/10.1111/medu.13232

  43. Schütz AJTJop. Assertive, offensive, protective, and defensive styles of self-presentation: a taxonomy. 1998;132(6):611–628. https://doi.org/10.1080/00223989809599293

  44. Lee S-J, Quigley BM, Nesler MS, Corbett AB, Tedeschi JTJP. differences i: Development of a self-presentation tactics scale. 1999;26(4):701-722. https://doi.org/10.1016/S0191-8869(98)00178-0

  45. Leary MR, Jongman-Sereno KP: Self-presentation: Signaling Personal and Social Characteristics. In. 2017. https://doi.org/10.1017/9781316676202.007

  46. Tocco Tussardi I, Benoni R, Moretti F, Tardivo S, Poli A, Wu AW, Rimondini M, Busch IMJIjoer, health p: Patient safety in the eyes of aspiring healthcare professionals: a systematic review of their attitudes. 2021;18(14):7524. https://doi.org/10.3390/ijerph18147524

  47. Mackinnon SP, Battista SR, Sherry SB, Stewart SHJP, Differences I: Perfectionistic self-presentation predicts social anxiety using daily diary methods. 2014;56:143-148. https://doi.org/10.1016/j.paid.2013.08.038

  48. Vrbnjak D, Denieffe S, O’Gorman C, Pajnkihar M. Barriers to reporting medication errors and near misses among nurses: A systematic review. Int J Nurs Stud. 2016;63:162–78. https://doi.org/10.1016/j.ijnurstu.2016.08.019.

    Article  Google Scholar 

  49. Wawersik DM, Boutin ER, Gore T, Palaganas JC. Individual Characteristics That Promote or Prevent Psychological Safety and Error Reporting in Healthcare: A Systematic Review. J Healthcare Leadership. 2023;15:59–70. https://doi.org/10.2147/JHL.S369242.

    Article  Google Scholar 

  50. Zell E, Strickhouser JE, Sedikides C, Alicke MDJPB: The better-than-average effect in comparative self-evaluation: a comprehensive review and meta-analysis. 2020;146(2):118. https://doi.org/10.1037/bul0000218

  51. Van Damme C, Hoorens V, Sedikides CJS. Identity: Why self-enhancement provokes dislike: the hubris hypothesis and the aversiveness of explicit self-superiority claims. 2016;15(2):173-190. https://doi.org/10.1080/15298868.2015.1095232

  52. Jones E. Pittman TJPPotS: Toward a general theory of strategic self-presentation. Psychological perspectives on the self. 1982;1:231–62.

    Google Scholar 

  53. Huffman BM, Hafferty FW, Bhagra A, Leasure EL, Santivasi WL, Sawatsky APJME: Resident impression management within feedback conversations: a qualitative study. 2021;55(2):266-274. https://doi.org/10.1111/medu.14360

  54. Moffett J, Hammond J, Murphy P, Pawlikowska T. The ubiquity of uncertainty: a scoping review on how undergraduate health professions’ students engage with uncertainty. Adv Health Sci Educ Theory Pract. 2021;26(3):913–58. https://doi.org/10.1007/s10459-021-10028-z.

    Article  Google Scholar 

  55. Lawrence C, Mhlaba T, Stewart KA, Moletsane R, Gaede B, MoshabelaMJAmjotAoAMC. The hidden curricula of medical education: a scoping review. 2018;93(4):648. https://doi.org/10.1097/ACM.0000000000002004

  56. Mossey S, Montgomery P, Raymond JM, Killam LA. Typology of undergraduate nursing students’ unsafe clinical practices: Q-methodology. J Nurs Educ. 2012;51(5):245–53. https://doi.org/10.3928/01484834-20120309-01.

    Article  Google Scholar 

  57. Killam LA, Mossey S, Montgomery P, Timmermans KE. First year nursing students’ viewpoints about compromised clinical safety. Nurse Educ Today. 2013;33(5):475–80. https://doi.org/10.1016/j.nedt.2012.05.010.

    Article  Google Scholar 

  58. Montgomery P, Killam L, Mossey S, Heerschap C. Third year nursing students’ viewpoints about circumstances which threaten safety in the clinical setting. Nurse Educ Today. 2014;34(2):271–6. https://doi.org/10.1016/j.nedt.2013.09.019.

    Article  Google Scholar 

  59. Montgomery P, Mossey S, Killam L: Views of second year nursing students on impediments to safety in the clinical setting: Q-methodology. J Nurs Educ Pract. 2013;3(8). https://doi.org/10.5430/jnep.v3n8p1

  60. Killam LA, Heerschap C. Challenges to student learning in the clinical setting: A qualitative descriptive study. Nurse Educ Today. 2013;33(6):684–91. https://doi.org/10.1016/j.nedt.2012.10.008.

    Article  Google Scholar 

Download references

Acknowledgements

The research team appreciates the participants in this study.

Funding

This study was funded by the Faculty of Nursing and Midwifery, Tabriz University of Medical Sciences (No. 68083) and was not leaded under the circumstances of the funding bodies.

Author information

Authors and Affiliations

Authors

Contributions

M.G, A.G, V.Z, and L.V conceived the idea, performed the statistical analysis. A.G, M.P and M.G performed data collection and drafted the manuscript. L.V, A.G, L.K, M.A and M.P contributed their clinical knowledge and reviewed the manuscript. A.G reviewed and revised the idea and study design and received the grant. L.K and M.A helped edit the manuscript and participated in checking the auditability of findings. All authors have read and approved the final manuscript. A.G and M.G are the guarantors of this work and take all responsibility for this study.

Corresponding author

Correspondence to Akram Ghahramanian.

Ethics declarations

Ethics approval and consent to participate

All the participants voluntarily participated in this study and provided written informed consent. The study was approved by the ethics committee of the Tabriz University of Medical Sciences (Ethical Code: IR.TBZMED.REC.1400.608) and all methods were performed in accordance with relevant guidelines and regulations.

Consent for publication

Not applicable.

Competing interests

The authors declare no competing interests.

Additional information

Publisher’s Note

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

Rights and permissions

Open Access This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article's Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article's Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/. The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/) applies to the data made available in this article, unless otherwise stated in a credit line to the data.

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Ghasempour, M., Ghahramanian, A., Zamanzadeh, V. et al. Identifying self-presentation components among nursing students with unsafe clinical practice: a qualitative study. BMC Med Educ 23, 524 (2023). https://doi.org/10.1186/s12909-023-04486-9

Download citation

  • Received:

  • Accepted:

  • Published:

  • DOI: https://doi.org/10.1186/s12909-023-04486-9

Keywords