Table 1 Experts’ evaluation of FCN education website

Ease of use

I find this website easy to use

4

5

5

5

4

100%

I had difficulty using this website^a

4

4

5

5

5

100%

I consider this website user friendly

4

5

5

5

3

80%

Hyperlinks

The homepage clearly directs me towards the information I need

5

5

5

5

3

80%

The homepage immediately points me to the information I need

4

4

4

5

3

80%

It is unclear which hyperlink will lead to the information I am looking for^a

5

4

4

5

3

80%

Under the hyperlinks, I found the information I expected to find there

4

4

4

5

3

80%

Structure

I know where to find the information I need on this website

3

4

5

5

4

80%

I was constantly being redirected on this website while I was looking for information^a

5

5

5

5

3

80%

I find the structure of this website clear

4

5

5

5

4

100%

The convenient set-up of the website helps me find the information I am looking for

3

4

4

5

4

80%

Relevance

I find the information in this website helpful

4

4

5

5

2

80%

The information in this website is of little use to me^a

4

5

5

5

3

80%

This website offers information that I find useful

4

4

4

5

3

80%

Comprehension

The language used in this website is clear to me

4

4

4

5

2

80%

I find the information in this website easy to understand

4

4

5

5

3

80%

I find many words in this website difficult to understand^a

4

5

5

5

3

80%

Completeness

This website provides me with sufficient information

4

4

4

5

4

100%

I find the information in this website incomplete^a

4

4

4

5

2

80%

I find the information in this website precise

4

5

5

4

3

80%

Layout

I think this website looks unattractive^a

4

3

5

5

4

80%

I like the way this website looks

4

3

5

4

4

80%

I find the design of this website appealing

4

3

5

4

4

80%