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Table 5 Summary of the included studies results

From: Clinical skills development for healthcare practitioners working with patients with persistent physical symptoms (PPS) in healthcare settings: a systematic review and narrative synthesis

 

Study

Intervention and design

Outcome summary

Notes for intervention development

1

Abrahamsen et al. (2022) [29]

The Individual Challenge Inventory Tool (ICIT)

Qualitative

Themes:

1) The ICIT to facilitate structured consultations: helped to sort out, clarify, substantiate, and concretise patients’ issues

2) HCPs perception of the patient’s experience: activity plan helped patients achieve a sense of control; an important self-help tool; gave HCPs something specific to offer patients

3) The ICIT as a tool to scope assessment of sick leave and treat patient, and encourages patients to reflect on positives, rather than limitations

4) Short-comings and challenges using the ICIT: HCPs identified importance of activity plan; demand characteristics of patients to meet HCPs expectations; one patient – ICIT trivialised symptoms; ICIT useful to refine patient’s challenges, in addition to reflect some responsibility back to the patient

Structured consultations

Patient sense of control

Self-help tool / something to offer patients

Draw on strengths, not focus on limitations

Patients to take agency

2

Frostholm et al. (2005) [21]

The Extended Reattribution Model (TERM)

RCT

Primary outcomes

• Patient satisfaction higher when consulting trained HCP

- Particularly when feeling uncertain about their health problem

Patient predictors (higher chance of dissatisfied patients)

• High illness worries

• High symptomology

• Higher levels of emotional distress

• Patients’ illness perceptions (negative emotional representation, high levels of uncertainty, perceived negative consequences, long timeline perspective)

• Psychosocial issues (feeling down, worried, state of mind, problems in family, personality)

Important to think about patients holistically i.e., psychological/emotional distress

Psychosocial issues should be embedded within consultations

3

Houwen et al. (2022) [30]

Intervention Mapping Framework

Mixed methods

Self-efficacy (assessed at three time points)

• Significant increase in scores across all time points

Qualitative feedback

1) Benefit of training programme: e-learning good theoretical practice for in-person training days; and education that integrates e-learning and face-to-face learning needs

2) Acquisition of skills: learning to conduct thorough exploration of patient’s symptoms; more aware of attitudes and language used, importance of shared understanding, introduced to several explanatory models, improve referral letters

3) Recommendations for training adaptations: HCPs still experience difficulties providing plausible explanations – more time practicing this in face-to-face sessions; e-learning extensive and time consuming (max 420 min / 7 h)

Blended learning useful to incorporate theory (online) and skills practice (in-person)

In-person to focus on explaining explanatory models and creating a shared understanding of symptoms

Short and concise pre-workshop modules

4

Morriss et al. (2006)  [31]

The Extended Reattribution Model (TERM)

Quantitative

One single feasibility questionnaire

- 33% training very useful in their job

- 44% training useful in their job

- 15% unsure of how useful the training was

- 8% training had very little use

- 82% felt confident or very confident in managing patients with PPS after training

- 18% uncertain or unchanged in confidence

- 44% training methods helpful

- 48% training methods very helpful (except one specific aspect of course -not specified in results)

- 8% training methods unhelpful

- 18% longer course to practice role play

- 18% chance to discuss difficult cases and techniques

New learning achievements

- 48% better or alternative ways of making the link between interrelated factors

- 22% provision of structure to consultations

- 18% more confident to openly discuss PPS with patients

Making the link between interrelated factors

Focus on explaining explanatory models

Identifying a structure to consultations

HCPs would benefit from the opportunity to discuss difficult cases

5

Morriss et al. (2007)  [32]

The Extended Reattribution Model (TERM)

RCT

Substantial improvements were shown in the training group in terms of doctor-patient communication consistent with the TERM model. HCPs explored factors such as health beliefs, making the link explanations, and feeling understood chatter more than the controls

Secondary outcomes – TERM associated with

- Non-significant improved patient satisfaction

- Higher proportion of patients felt they knew the cause of their symptoms; endorsed an emotional cause

- Worse self-rating of overall health, higher cases of anxiety, beliefs health issues may last longer, health consequences will be more serious and less under the patient’s control

- No effects on psychological wellbeing (depression, health anxiety) or use of healthcare resources

Making the link between interrelated factors to explain symptoms

6

Morriss et al. (2010)  [20]

The Extended Reattribution Model (TERM)

RCT

Psychosocial chatter after TERM training:

- Substantial increase in GP prompt for psychosocial information concerning symptoms

- Increase in patients prompting psychosocial information

- Did not increase GP to explore psychosocial disclosures further

- Increased GPs provision of psychosocial explanation

- Decreased GP advocation for somatic intervention

- GPs speech: average of 6 utterances concerning the appropriateness of somatic intervention and an average of 2 utterances of psychosocial explanation

- Increased patients’ disclosure of psychosocial problems

- Approx. 50% patients disclosed a new psychosocial problem

- 25% patients in IG: 2 or more utterances of psychosocial disclosures, 10 or more elaborating on psychosocial disclosure, 4 or more utterances of psychosocial explanation for their PPS

Psychosocial stressors an important consideration in consultations – i.e., holistic assessment

7

Schaefert et al. (2013)  [33]

Special Collaborative Group Intervention (speciAL)

RCT

Primary outcome: SF-36 (PSC at 12 months)

- Non-significant improvements in both groups; great improvements in IG (but very little)

- Physical functioning significant at 12 months

- Somatic symptom severity improved at 6 months (significant), lasted to 12 months but no longer significant

Secondary outcomes: SF-36 (MCS)

- Significant improvements in both groups; larger improvements in IG (55% IG versus 34% CG)

- Improved by 4-points or more on MCS (used as threshold to determine clinical change for PPS in primary care

- At 12 months: vitality and emotional functioning significant

Less psychosocial distress, less health anxiety

Healthcare resource utilisation: Number of visits to GP or medical specialists decreased in both groups, significant in IG group; use of antidepressants lower in IG group compared to CG – declined over time in both groups but only reach significance in IG at 6 months)

Aim of the intervention was to improve patient coping with persistent physical symptoms – understanding and accepting symptoms likely explain areas of improvement

8

Weiland et al. (2015)  [22]

An evidence-based communication programme using techniques from CBT

RCT

Trained HCPs showed (in comparison to CG):

- Larger increase in exploring patient’s cognitions, impact of symptoms on behaviour, environment, and emotions

- Worked in a more person-centred way, explained interrelating factors more frequently

- No effects for making plans and follow-up appointments

- Better interviewing and information-giving skills in PPS consultations

HCP feedback:

• Training programme useful for daily practice

• Scored 2.79 on a 3-poing Likert scale

• Exercise skills, literature and during of training reported as useful

• Despite useful feedback, HCPs reported consultations with patients from different ethnic backgrounds as extremely difficult (factors: time, professional interpreters, knowledge of cultural diversity)

Engage patients holistically

Working in a person-centred way