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Table 3 Study characteristics of included studies

From: Clinical skills development for healthcare practitioners working with patients with persistent physical symptoms (PPS) in healthcare settings: a systematic review and narrative synthesis

 

Reference

Design

Intervention

(features)

Mode of Delivery

Outcomes

Evaluative factors

1

Abrahamsen et al. (2022) [29]

Qualitative

The ICIT (Individual Challenge Inventory Tool): A conversational tool with elements of CBT

Underpinned by Bandura’s Social Learning Theory

Blended learning

18 h over 4 days in an 8-week period

Video, theory, role play, video consultation reviews (healthcare practitioners reviewing their own consultations)

Primary

HCPs: Focus group feedback. Analysed using Manual Analysis

Secondary

n/a

The conversation tool helped structure consultation; patients achieved sense of control (viewed as an important self-help tool); useful to help patients reflect on positives, rather than limitations

2

Frostholm et al. (2005) [21]

RCT

The Extended Reattribution Model (TERM): A multifaceted educational programme for the assessment, treatment, and management of PPS

Blended learning

16 h over 2 days

 + 3–4 evening courses

 + one 2-h booster meetings after 6 months

Theoretical presentations covering PPS conceptualisations, etiology and epidemiology, patients’ illness beliefs, and iatrogenic factors

Skills training via video supervision

Primary

PSCQ-7

Secondary

HCP questionnaire

IPQ

SCL-8

WI-7

SCL-90

SCL-SOM

CAGE-4

n/a

3

Houwen et al. (2022) [30]

Mixed Methods

Intervention Mapping Framework: A systemically developed communication training programme

Steps

1: Needs assessment; 2: Formulate change objectives; 3: Methods and applications; 4: Develop programme; 5: Implementation; 6: Evaluation

Blended learning

6 h over 2 days

 + 7 × 45–60-min online modules

Online modules

Awareness, attitudes, knowledge, assessment, and treatment of PPS, psychological treatment (optional), collaboration with other HCPs

Face-to-face

Role play focusing on attitude, exploration and shared understanding of PPS including empathy and psychosocial issues, explanations and taking control

Primary

Quantitative:

SE-12

Qualitative:

Interviews

Secondary

n/a

HCPs appreciative of the blended learning delivery of the programme

Online course good theoretical preparation for in-person training days

HCPs reported the e-learning to be extensive and time consuming

4

Morriss et al. (2006, 2007, 2010) [20, 31, 32]

Cross-sectional

The Extended Reattribution Model: A communication programme to provide a simple three stage psychological explanation for PPS through negotiation

Main aspects included: symptom, psychosocial issue, and identifying physical or temporal mechanism that links symptoms and psychosocial issue(s)

In-person only

Three 2-h sessions

Was four in previous trial but reduced to 3 as there was a 51% drop-out rate

Overall, the training included:

Skills, attitude, and knowledge of PPS; Improving ability to recognise patient’s problems (e.g., worry of symptoms, emotions); Explain how problem(s) are linked to symptoms; Patient-centred approach; Order of fewer referrals, investigations, and drugs; Increased active treatment of mental disorder

Role play to practice skills

2006

HCP: 1 feasibility questionnaire

2007, 2010

HCPs: 2 × Assessed audio transcriptions of GP/patient consultations

Transcripts scored on a 5-point Likert scale measured by how consistent GPs’ communication was in line with reattribution

Transcripts were scored on a 5-point Likert scale observing the frequency of psychosocial chatter. Scoring was guided by the Liverpool Clinical Interaction Analysis Scheme (LCIAS)

2006

New learning achievements following training:

48% better or alternative ways of making the link

22% provision of structure to consultations

18% more confidence to openly discuss PPS with patients

2007, 2010

n/a

5

Schaefert et al. (2013) [33]

RCT

Specific Collaborative Group Intervention: A patient group intervention focused on an interpersonal approach with psychodynamic factors

All GPs were training in the diagnosis and management of PPS, then split off into the IG or CG. Difference between groups: In the IG, the GP was working in collaboration with a psychodynamic specialist; specialist input was minimal

In-person only

15.5 h over 2 evenings and 1 day

Focus: Attitudes, treatment, knowledge, and skills around PPS; an interpersonal perspective and the use of patient-centred communication to build a sustainable working alliance; illness beliefs, the biopsychosocial model, using treatment tools, and supporting the use of active coping skills were also covered

Group discussions and role play were enacted based on patient-centred communication

Primary

Patients: SF-36 (specifically the Physical Composite Score at 12 months)

Secondary

SF-36 (specifically the Mental Composite Score at 12 months)

Clinical symptoms

Psychosocial distress

Healthcare utilisation

PHQ-15

PHQ-9

PHQ anxiety module

PHQ panic module

PHQ psychosocial stress measure

WI-7

Use of antidepressants

Patient-reported visits to medical specialist

Medical Assessment Questionnaire

n/a

6

Weiland et al. (2015) [22]

RCT

An evidence-based communication programme using techniques from CBT to improve HCP interviewing, information-giving, and planning skills in PPS consultations

In-person only

14 h over 4 sessions in a 4–6-week period

Educational, practical, and video consultation reviews (healthcare practitioners reviewing their own consultations)

Sessions covered providing plausible explanations for PPS including making a link between interrelated factors that reinforced condition i.e., symptoms, cognitions, emotions, behaviour, and social factors; and avoiding unnecessary diagnostic testing

Skills practice focused on patient centred communication to explore biopsychosocial factors, reassuring patients, and managing expectations

HCPs: Assessed audio transcriptions of GP/patient consultations

Transcripts were scored on a 5-point Likert scale observing the application of PPS-focused communication skills. Scoring was guided by an adapted version of the Four Habit Coding Scheme

n/a

  1. Abbreviations: HCPs (Healthcare Practitioners), PSCQ-7 (Patient Satisfaction Consultation Questionnaire), SCL-8 (Symptom Checklist), WI-7 (Whitley Index – Health Anxiety), SCL-SOM (SCL-90 Somatisation Subscale), CAGE-4 (Cutting, Annoyance, Guilty, Eye-opener), SE-12 (Self-efficacy), PSQ (Patient Satisfaction Questionnaire), EQ-5D (European Quality of Life 5 Dimension), QoL (Quality of Life), SF-36 (Short Form – Health Related Quality of Life), PHQ (Patient Health Questionnaire)