Table 5 Frequency distribution of students’ and employees satisfaction with the skyroom system and its components during the COVID-19 pandemic
Component | Type of learners | Satisfaction level with Skyroom | Statistical test result | |
|---|---|---|---|---|
Satisfaction with the component | Dissatisfaction with the component | |||
Number (percentage) | Number (percentage) | Pvalue | ||
User-friendliness of the platform’s visual design | Employees | (64) 350 | (36) 200 | < 0/001 |
Students | (82) 230 | (18) 50 | 0/007 | |
Easy access to the system | Employees | (55) 300 | (45) 250 | 0/06 |
Students | (93) 260 | (7) 20 | 0/02 | |
Appropriate volume of educational content | Employees | (58) 320 | (42) 230 | < 0/001 |
Students | (86) 240 | (14) 40 | 0/008 | |
Instant access to content at any time | Employees | (48) 240 | (52) 290 | < 0/001 |
Students | (57) 16 | (43) 120 | < 0/001 | |
Easy access to support services | Employees | (48) 160 | (52) 290 | < 0/001 |
Students | (46) 260 | (54) 150 | 0/04 | |
Appropriate timing for submitting questions and receiving answers | Employees | (64) 350 | (36) 200 | < 0/001 |
Students | (71) 200 | (29) 80 | 0/001 | |
Appropriate feedback within the system for questions and answers | Employees | (58) 320 | (42) 230 | < 0/001 |
Students | (75) 210 | (25) 70 | < 0/001 | |
Interaction among learners | Employees | (64) 350 | (36) 200 | < 0/001 |
Students | (68) 190 | (32) 90 | < 0/001 | |
Interaction between teachers and learners | Employees | (58) 320 | (42) 230 | < 0/001 |
Students | (75) 210 | (25) 70 | 0/003 | |
Time consuming system | Employees | (64) 350 | (36) 200 | 0/74 |
Students | (75) 210 | (25) 70 | 0/45 | |
Internet speed | Employees | (58) 320 | (42) 230 | 0/007 |
Students | (68) 190 | (32) 90 | 0/31 | |
Increased learning due to being online | Employees | (61) 340 | (39) 210 | 0/005 |
Students | (71) 200 | (29) 80 | 0/003 | |