Table 2 Frequency distribution of users satisfaction with the navid system based on its components during the COVID-19 pandemic
Component | Type of learners | Satisfaction level with the Navid system and its components | Statistical test result | |
|---|---|---|---|---|
Satisfaction with the component | Dissatisfaction with the component | |||
Number (percentage) | Number (percentage) | Pvalue | ||
User-friendliness of the platform’s visual design | Employees | (15) 70 | (85) 430 | 0/02 |
Students | (16) 30 | (84) 250 | 0/04 | |
Easy access to the system | Employees | (15) 70 | (85) 430 | 0/005 |
Students | (19) 50 | (81) 230 | 0/006 | |
Appropriate volume of provided content | Employees | (30) 150 | (70) 350 | < 0/001 |
Students | (38) 106 | (62) 174 | < 0/001 | |
Instant access to content | Employees | (26) 130 | (74) 370 | < 0/001 |
Students | (27) 80 | (73) 200 | 0/004 | |
Easy access to support services | Employees | (40) 200 | (60) 300 | < 0/001 |
Students | (68) 188 | (32) 92 | 0/135 | |
Appropriate workload | Employees | (40) 200 | (60) 300 | 0/001 |
Students | (57) 160 | (43) 120 | < 0/001 | |
Appropriate dedicated time for completing assignments | Employees | (34) 170 | (66) 330 | 0/001 |
Students | (43) 120 | (57) 160 | < 0/001 | |
Effective feedback on assignments | Employees | (57) 280 | (43) 220 | 0/22 |
Students | (81) 225 | (19) 55 | < 0/001 | |
Variety of content presented | Employees | (36) 180 | (64) 320 | < 0/001 |
Students | (49) 135 | (51) 145 | < 0/001 | |
Interaction among learners | Employees | (74) 370 | (26) 130 | 0/007 |
Students | (62) 175 | (38) 105 | < 0/001 | |
Interaction between learners and teachers | Employees | (66) 330 | (34) 170 | 0/003 |
Students | (54) 150 | (46) 130 | < 0/001 | |
Need for more time | Employees | (21) 100 | (79) 400 | 0/07 |
Students | (46) 130 | (54) 150 | 0/001 | |