From: Assessor discomfort and failure to fail in clinical performance assessments
Possible behaviours in relation to giving negative assessment messages to trainees | MUM behaviour | Agree n (%) | Disagree or neutral n (%) | Total number of respondents n |
---|---|---|---|---|
I tried to make the trainee feel better by emphasising positive things | SC | 18 (81.8) | 4 (18.2) | 22 |
I put the negative feedback between two positive comments | SC | 6 (27.3) | 16 (72.7) | 22 |
I did not point out all of the weaknesses | A | 5 (21.7) | 18 (78.3) | 23 |
I tried to make it sound nicer than it was | SC | 4 (19.0) | 17 (81.0) | 21 |
I adopted a very formal or clinical manner when I gave the feedback so the trainee would be less likely to question me | O | 4 (19.0) | 17 (81.0) | 21 |
I told them only part of the problem | A | 4 (17.4) | 19 (82.6) | 23 |
I left out some on the negative information | A | 4 (17.4) | 19 (82.6) | 23 |
I tried to make the feedback more positive than it really was | SC | 3 (13.6) | 19 (86.4) | 22 |
I changed the feedback or rating so it was not so negative | SC | 2 (9.1) | 20 (90.9) | 22 |
I changed the feedback during the feedback session due to the trainee’s response to it | O | 1 (4.8) | 20 (95.2) | 21 |
I changed the feedback or rating to make it more positive | SC | 1 (4.5) | 21 (95.5) | 22 |
I didn’t go into much detail about the negatives | A | 1 (4.3) | 22 (95.7) | 23 |
I asked another consultant to give the trainee any negative information | A | 1 (4.3) | 22 (95.7) | 23 |
I left giving the feedback for as long as I could | A | 1 (4.3) | 22 (95.7) | 23 |
I avoided the trainee at work, so I would not have to talk to him/her | A | 0 | 23 (100) | 23 |
I avoided it altogether | A | 0 | 23 (100) | 23 |
I steered clear of circumstances in which I’ll have to give negative information | A | 0 | 23 (100) | 23 |
I found ways to get out of sharing negative information | A | 0 | 23 (100) | 23 |
I gave the feedback as quickly as I could and before the trainee could react to it | O | 0 | 21 (100) | 21 |