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Table 2 Assessor self-report of MUM behaviours in relation to giving negative assessment messages to trainees

From: Assessor discomfort and failure to fail in clinical performance assessments

Possible behaviours in relation to giving negative assessment messages to trainees

MUM behaviour

Agree

n

(%)

Disagree or neutral

n

(%)

Total number of respondents

n

I tried to make the trainee feel better by emphasising positive things

SC

18

(81.8)

4

(18.2)

22

I put the negative feedback between two positive comments

SC

6

(27.3)

16

(72.7)

22

I did not point out all of the weaknesses

A

5

(21.7)

18

(78.3)

23

I tried to make it sound nicer than it was

SC

4

(19.0)

17

(81.0)

21

I adopted a very formal or clinical manner when I gave the feedback so the trainee would be less likely to question me

O

4

(19.0)

17

(81.0)

21

I told them only part of the problem

A

4

(17.4)

19

(82.6)

23

I left out some on the negative information

A

4

(17.4)

19

(82.6)

23

I tried to make the feedback more positive than it really was

SC

3

(13.6)

19

(86.4)

22

I changed the feedback or rating so it was not so negative

SC

2

(9.1)

20

(90.9)

22

I changed the feedback during the feedback session due to the trainee’s response to it

O

1

(4.8)

20

(95.2)

21

I changed the feedback or rating to make it more positive

SC

1

(4.5)

21

(95.5)

22

I didn’t go into much detail about the negatives

A

1

(4.3)

22

(95.7)

23

I asked another consultant to give the trainee any negative information

A

1

(4.3)

22

(95.7)

23

I left giving the feedback for as long as I could

A

1

(4.3)

22

(95.7)

23

I avoided the trainee at work, so I would not have to talk to him/her

A

0

23

(100)

23

I avoided it altogether

A

0

23

(100)

23

I steered clear of circumstances in which I’ll have to give negative information

A

0

23

(100)

23

I found ways to get out of sharing negative information

A

0

23

(100)

23

I gave the feedback as quickly as I could and before the trainee could react to it

O

0

21

(100)

21

  1. MUM behaviours indicated by A – avoidance, SC – sugarcoating/distortion, O – other behaviours [19]