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Table 4 Eight assessment criteria of virtual education along with users’ answers to each question

From: Assessment of virtual education during the covid-19 pandemic from the perspective of faculty members and students: a cross-sectional descriptive study in northwest Iran

Dimension

Factors

Students

Faculty members

Mean ± SD

Excellent

Good

Moderate

Weak

Very weak

Excellent

Good

Moderate

Weak

Very weak

Student

Faculty member

Access

The level of security of user access to the personal page

68

117

34

10

2

11

8

3

0

0

4.03 ± 0.83

4.36 ± 0.72

The possibility of accessing the website anytime - anywhere

49

116

55

9

2

10

9

3

0

0

3.87 ± 0.81

4.32 ± 0.71

Internet speed to download lessons and upload assignments

33

95

74

23

6

8

7

7

0

0

3.55 ± 0.94

4.05 ± 0.84

Can be used through normal computers

36

115

60

13

7

8

11

2

0

1

3.69 ± 0.9

4.14 ± 0.94

No need for special user settings

54

118

48

8

3

9

10

2

0

1

3.92 ± 0.83

4.18 ± 0.95

The existence of a suitable website as media and with specific media applications

36

116

66

10

3

8

7

6

1

0

3.74 ± 0.81

4 ± 0.92

Support

Technical user support for solving technical problems (offline and online)

22

91

73

40

5

9

5

7

1

0

3.37 ± 0.95

4 ± 0.97

Training users for correct use

30

89

79

28

5

9

8

5

0

0

3.48 ± 0.94

4.18 ± 0.79

Answer to frequently asked questions

27

77

85

28

14

9

4

9

0

0

3.32 ± 1.03

4 ± 0.92

Providing documentation to guide users offline and online

28

108

74

14

7

6

6

8

2

0

3.59 ± 0.88

3.73 ± 0.98

Determining the minimum technical specifications of user systems and informing them in time

29

96

80

20

6

8

7

7

0

0

3.53 ± 0.91

4.05 ± 0.84

Tests and questions

Pre-lesson test to know the students and their scientific background in the subject area

19

71

78

49

14

7

6

7

2

0

3.14 ± 1.03

3.82 ± 1.03

Self-test quality at the end of each main part of the lesson (in accordance with the lesson objectives)

25

65

94

38

9

7

7

4

4

0

3.26 ± 0.98

3.77 ± 0.98

The existence of different self-test in the course so that each small part of the course is accompanied by more than one question

16

77

85

39

14

7

8

3

4

0

3.18 ± 0.99

3.82 ± 0.99

Designing suitable feedbacks for tests so that the user knows his/her weak points by observing and studying these feedbacks

28

77

80

35

11

7

11

2

2

0

3.33 ± 0.68

4.05 ± 0.68

Exercises and assignments

Individual exercises for each part of the lesson and providing appropriate feedback when students delivered their answers

20

71

97

34

9

7

9

5

1

0

3.26 ± 0.94

4 ± 0.87

Group exercises for each part of the lesson and providing appropriate feedback after when students delivered their answers

25

68

97

30

11

6

9

4

3

0

3.29 ± 0.98

3.82 ± 1.006

Definition of individual research and practical work

21

87

82

29

12

6

7

6

3

0

3.33 ± 0.98

3.73 ± 1.03

Definition of group research and practical work

19

79

84

34

15

6

9

4

3

0

3.23 ± 1.03

3.82 ± 1.006

Creating an environment for problem-solving and creativity

15

60

82

54

20

7

5

3

5

2

1.05 ± 2.98

3.45 ± 1.4

Information Resources

Electronic information resources needed for students to study and refer to in addition to the main course text

23

75

77

42

14

6

9

6

1

0

3.22 ± 1.05

3.91 ± 0.86

 A lesson summary for students to study

16

56

60

63

36

4

12

5

1

0

2.8 ± 1.17

3.86 ± 0.74

List of websites relevant to the lesson and specify their connection with different parts of the lesson

25

66

86

45

20

4

10

3

5

0

3.09 ± 1.1

3.59 ± 1.05

Determining the most important information sources for each part of the lesson

18

72

83

37

21

3

10

9

0

0

3.13 ± 1.06

3.73 ± 0.7

Ability to add information resources to the course by students

18

61

84

44

24

3

9

4

6

0

3.02 ± 1.08

3.41 ± 1.05

Electronic content

The use of appropriate tests and exercises to present the lesson depending on the part of the lesson and the nature of the concepts

21

68

98

34

10

6

9

6

1

0

3.24 ± 0.96

3.91 ± 0.86

Appropriate use of project definition, case study and problem solving to present lessons instead of direct presentation

17

73

93

38

10

4

10

6

2

0

3.21 ± 0.95

3.73 ± 0.88

Clarifying the purpose of each part of the lesson and presenting it at the beginning of each part

24

89

87

22

9

5

13

4

0

0

3.24 ± 0.93

4.05 ± 0.65

Lesson summary at the end of each lesson section

15

48

79

64

25

4

10

7

1

0

2.84 ± 1.07

3.77 ± 0.81

Appropriate use of animation and multimedia capabilities to optimize content transfer

21

50

90

52

18

4

9

7

2

0

3.02 ± 1.05

3.68 ± 0.89

Logical proportion between sound volume, image, text and animation

20

64

94

43

10

5

10

6

1

0

3.18 ± 0.97

3.86 ± 0.83

The existence of a flexible environment for the user in order to control the sound, text and image and avoid creating an environment where the faculty member reads the lesson and turning the user into a listener-viewer

24

62

87

39

19

6

10

4

2

0

3.14 ± 1.08

3.91 ± 0.91

The interactive nature of the lesson so that at least one meaningful interaction is created between the system and the user within seven minutes

16

58

98

45

14

6

10

5

1

0

3.07 ± 0.98

3.95 ± 0.84

The existence of bibliography, terminology and important definitions separately for the whole or each important part of the course

18

72

86

39

16

4

7

7

4

0

3.16 ± 1.02

3.5 ± 1.01

User interface

Being able to access the course structure and information sources and other content structures with minimal clicks

23

73

104

21

10

6

10

4

9

0

3.34 ± 0.93

3.91 ± 0.92

Existence of a fixed and meaningful rule for using numbers and bolts

20

68

102

30

11

5

9

4

3

1

3.24 ± 0.95

3.64 ± 1.13

Use of appropriate colors in the design of pages and courses

30

80

84

31

6

5

11

5

1

0

3.42 ± 0.95

3.91 ± 0.81

Using small-help messages like the help tool

25

79

92

25

10

6

8

6

2

0

3.36 ± 0.96

3.82 ± 0.95

In lessons, there is fast movement between the previous and next pages and the first and last pages as much as possible

31

82

86

26

6

8

9

3

2

0

3.46 ± 0.95

4.05 ± 0.95

The same format and structure in all parts of the course

23

91

84

27

6

7

12

2

1

0

3.42 ± 0.91

4.14 ± 0.77

The ability to change the appearance of pages of the environment by the user without destroying other criteria

29

78

83

32

9

6

10

4

2

0

3.37 ± 1

3.91 ± 0.92

Use of appropriate animation and graphics in lesson design

17

62

83

49

20

5

10

5

2

0

3.03 ± 1.06

3.82 ± 0.9

Conventional fonts are used and there is a association between different text components such as type, shape, size and color of the fonts

28

74

83

34

12

6

11

3

2

0

3.31 ± 1.03

3.95 ± 0.89

Possibility to access the information course structure and other content structures with a minimum number of clicks

27

75

92

30

7

6

12

3

1

0

3.37 ± 0.95

4.05 ± 0.78

Lesson presentation

Clarity of the faculty members’ schedule for attending and using chat environments, online and face-to-face classes

25

63

91

35

17

8

9

5

0

0

3.19 ± 1.05

4.14 ± 0.77

Existence of strategy to use the forum as a central tool

21

61

91

41

17

8

6

6

2

0

3.12 ± 1.04

3.91 ± 1.01

Continuous monitoring of students’ activities and supporting them according to their learning level

22

60

92

43

14

7

9

6

0

0

3.14 ± 1.02

4.05 ± 0.78

Appropriate timing according to the content and course materials

22

53

98

44

14

6

13

2

1

0

3.11 ± 1.01

4.09 ± 0.75

Timing of main exams

23

90

68

32

18

9

11

2

0

0

3.29 ± 1.07

4.32 ± 0.64

Timing of exercises, projects and group activities

25

87

82

25

12

8

12

2

0

0

3.38 ± 0.99

4.27 ± 0.63

Specific support notifications for each individual and group for better learning using mail, message and announcement tools to establish a suitable association with each group of students.

38

76

78

28

11

10

8

4

0

0

3.44 ± 1.05

4.27 ± 0.76

Clarity of scoring method and calculation of the total course grade

20

73

81

38

19

10

9

2

1

0

3.16 ± 1.06

4.27 ± 0.82

Distribution of the total course grade among all activities

23

76

92

28

12

9

10

3

0

0

3.31 ± 0.98

4.27 ± 0.7