Table 5 Assessment criteria for communication skills in OSCEs and assessment results in a pilot study
Detailed assessment criteria of communication skill | Performance rate of students with successful demonstrations of skill, mean (SD) |
|---|---|
1. Perform a brief greeting and self-introduction | 49.2 (18.9) |
2. Use terms and expressions while considering the partner (patient or healthcare professional)’s capacity for understanding | 83.3 (13.1) |
3. Adhere to appropriate speech and an attitude that makes the partner feel comfortable | 83.3 (13.7)* |
4. Explain or answer with confidence | 70.0 (17.0)* |
5. Explain or respond with respect to the partner | 94.6 (6.6) |
6. Check if the partner understood or had any other questions | 16.9 (15.4) |
7. End the conversation properly | 42.8 (29.2) |
Total | 60.4 (31.6) |