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Table 1 Rating scale of the doctor-patient communication and clinical examination station

From: Scoring consistency of standard patients and examiners in the developed dental objective structured clinical examination system

Item

Requirements

Score

Points

Doctor-patient communication

(50)

Professional behavior

Neatly dressed in a standardized manner and meeting professional requirements

10

 

Personal emotion

Display various behaviors when interacting with patients, including gestures, facial expressions, or confidence during a conversation

10

 

Language communication

Able to use simple language to explain patient’s problems and ask about relevant medical history for chief complaints during communication

10

 

Relationship building

Build a harmonious relationship with the patient and express comfort and care about the patient’s disease experience so that the patient is willing to communicate

10

 

Patient management

Provide hygiene guidance to patients and propose further treatment plans and recommendations

10

 

Clinical examination

(50)

Preparation before examination

Promote proper hand washing, wearing gloves, and adjusting the chair position to keep the patient in a comfortable position

10

 

Communication during the examination

Inform the patient before the examination and pay attention to the patient’s feelings during the examination

10

 

Examination methods

Select appropriate examination instruments and perform examinations in a correct manner

10

 

Consciousness of patient-friendly and dedication

Be careful not to cause pain and discomfort to the patient during the examination

10

 

End of examination

Take off gloves and wash hands at the end of the examination; adjust the chair to make it easier for the patient to get up and leave the premises

10