Table 2 Factor loading of items and Cronbach’s alpha coefficient of CMAQ

1

Perceived interactions in conflict management""

Acquiring conflict management competency improves my ability to effectively communicate with patients, colleagues, and other members of the healthcare team

0.781

56.48

2

Acquiring conflict management competency has helped or will help me be a more effective member of the healthcare team

3

To become a good physician, I should have the ability to pay attention to various aspects involved in conflict management

4

Acquiring conflict management competency is as important as having medical knowledge in effective service provision to patients

5

"Perceived value of learning conflict management"

I see no reason to learn how to manage conflict

0.720

6

Acquiring conflict management competency is simple and easy

7

I don't have time to learn conflict management competency

8

Learning conflict management competency is not applicable in medical profession’ education

9

Not having conflict management competency does not detract from my being a physician

10

"Perceived application of conflict management"

I find it difficult to use conflict management strategies

0.427

11

I use conflict management strategies both in life and at work

12

It's hard for me to admit that I have trouble using conflict management strategies