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Table 3 Illustrative quotes and associated evaluative benefits from open feedback

From: An online discussion between students and teachers: a way forward for meaningful teacher feedback?

Theme

Narrative example

Illustrative Quotes

Evaluative benefits from open feedback

Learning from the feedback given to colleagues

CTF2: Seeing how other people things do is so critical to everyone’s development.

CTF1: [If] one particular teacher was getting lots and lots of positive feedback that would make me more interested in what was different.

Opportunity to respond to feedback and correct misunderstanding

CTF2: If something is been misunderstood you have the opportunity to reply and correct miscommunication in a respectful way taking on-board the concerns, saying what you think may give more colour or context to it or what should be done differently.

Ability to get more information from students

CTF1: It actually makes it a two-way process then rather than just a one-way process of getting a paper feedback form.

bM2: I think the idea of seeing what someone else has said – you might not necessarily think of something, when someone else has put it you can agree with it allows everyone to get a better input

Evaluation of group consensus – prioritisation of key issues

bM1: The up-vote [is] useful it shows everyone is thinking about what you are thinking. Also makes it easier for changes to be made for something like paper feedback you can’t really put it all together and say that each and every person is saying the same thing. But with this you can see that there is some sort of agreement and it’s a lot easier and quicker which is of benefit.

SQ14: Vote up is useful for supporting feedback

Student insight into peer & teacher perspectives

aM2: it’s quite useful because you see other peoples’ views, it opens your views as well, so you see things from different perspectives.

bF1: But sometimes seeing what everyone else has written makes you realise that you probably have missed something or that you have not thought about it.

CTF2: Students would see each other’s feedback which was a new window to explore for them. They don’t often get that opportunity. We could actually get consensus on certain things

Responsibility to create meaningful feedback

CTF2: the quality of the free text answers they gave were sometimes really good … perhaps influenced by the fact that other people might be looking at them