Table 2 Second transcript about emphasising patients’ emotional needs

30

Patient

So, I will make it? Will I, really fully recover?

31

Medical Student

So far at this stage I cannot tell you that you will be 100% cured. But, we, the entire hospital, will try our best in assisting you in fighting the disease. As doctors, we cannot accurately say that we can cure every patient, but we will try our best to help you fight the disease. If you have any questions or needs, you can come to us anytime.