Table 3 Summary of assessment methods and remediation strategies
From: Remediation of learners struggling with communication skills: a systematic review
Assessment Methods | Remediation Strategies and Methods |
|---|---|
• OSCE/SP using a global rating scale • OSCE/SP using a standardized checklist • Structured oral interview with an OSCE evaluation • Direct observation of clinical encounters • Direct observation of role-plays • MiniCEX • Monthly Evaluation • 360° evaluation • Mid-point evaluation • Workplace-based assessments • Patient surveys • Oral certifying Exams • Rowland Communication Inventory | Didactics • Tutorials on communication related topics • Workshops on presentation skills, doctor-patient relationships and other communication topics • Viewing triggers tapes • Large group sessions Observations • OSCE Practice with SP, Clinical Faculty or other peers • Direct observation of clinical encounters using global rating scale or checklist • Direct observation of role-play using global rating scale or checklist • Observation of faculty interacting with patients (role-modeling) followed by discussion • Small group practice sessions (Clinical interviews) • Performing interviews with patients Reflection and Assessment • One-to-one review • Video Reviews followed by self-assessment and feedback Other • Coaching and mentoring • Written tests on knowledge of communication strategies and behavioral issues • Participation in CME activities |