Table 1 Items of self-perception (students)

a) … answer sympathetically to the verbal and non-verbal cues and needs of my counterpart (empathy).

1 = completely disagree

2 = rather disagree

3 = partly accept

4 = rather agree

5 = agree

6 = completely agree

b) … organize a conversation coherently and direct the flow of the conversation (structure).

c) … adapt my manner to my counterpart in wording, voice modulation, speech rate, etc. (verbal expression).

d) … motivate my counterpart in the conversation by using non-verbal techniques (non-verbal expression).