From: Simulated patient’s feedback to improve communication skills of clerkship students
N | Mean Min = 0 Max = 3 | Std. Deviation | ||
---|---|---|---|---|
1. | Greeting and checks pt. identity | 80 | 2.08 | 0.88 |
2. | Introduction of self and role | 80 | 1.36 | 0.70 |
3. | General audibility and enunciation | 80 | 2.52 | 0.57 |
4. | Eye contact | 80 | 2.26 | 0.47 |
5. | Nonverbal facilitation | 80 | 2.21 | 0.52 |
6. | Respect patient | 80 | 2.01 | 0.30 |
7. | Empathy | 80 | 1.60 | 0.71 |
8. | Appropriate open and closed questions | 80 | 1.97 | 0.64 |
9. | Clarifying and summarizing | 80 | 1.00 | 0.82 |
10. | Sensitivity of questions | 80 | 1.95 | 0.66 |
11. | Uses clear language | 80 | 2.06 | 0.67 |
12. | Ensures understanding and closes appropriately | 80 | 1.08 | 0.72 |