Table 1 Overview of subcategories and categories
Subcategories | Categories | Theme |
|---|---|---|
Skill, personality trait, being empathetic, doing empathy, understanding, to feel with, automatic skill, | The quality of empathy | Empathy – a multifaceted and conflictual phenomenon |
Time pressure, norms, values, communication, negative emotions, frustration, uncertainty, being powerless | Factors that affects empathy | |
Level of engagement, lack of time, emergency situations | Conflicts in empathy |