Skip to main content

Table 1 Learning goals on the structural, medical and interactional level

From: Motives, experiences and psychological strain in medical students engaged in refugee care in a reception center– a mixed-methods approach

On the structural level
 - Dealing with computer systems
 - Importance and management of patient documents / files
 - Laboratory requests
 - Printing / filling out / forwarding (Fax) prescriptions
 - Accounting
 - Overview of expenditures, legal status of medicines (prescription or non-prescription), costs of medication
 - Integration of the medically indicated measures into the patient’s everyday life
 - Interaction with various health system bodies (pharmacies, laboratories, medical specialists, offices etc.)
 - Transfers
 - Documentation
On the medical level:
 - Blood sampling
 - Dressing / wound care
 - Inspection
 - ECG
 - Blood pressure, pulse, temperature
 - Communication
 - Documentation, communication
 - Assistance during sonography
 - Medication plans / prescriptions
On the interactional level:
 - Overcoming language barriers (among other things, encouraging and motivating potential translators, etc.)
 - Identification of cultural peculiarities / differences
 - Respect for and dealing with cultural differences
 - Creating a basis of trust that gives patients the feeling of being cared for
 - Ensuring that important information is not only understood, but also accessible in the long term
 - Identification of orientation markers (temporal / structural / organizational etc.)
 - Dealing with anxious patients against the background of difficult organizational situations (often short-term transit, uncertain future etc.)
 - Dealing with physically and emotionally highly stressed patients / employees
 - Forwarding information to the right places
 - Networking with different health system bodies / telephone contacts