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Table 3 Comparison of the students’ self-assessed attitudes towards learning communication skills

From: The influence of a patient counseling training session on pharmacy students’ self-perceived communication skills, confidence levels, and attitudes about communication skills training

Itemsa,b Pre (n = 60) mean (SD) Post (n = 60) mean (SD) t p-value
(1) In order to be a good pharmacist, I must have good communication skills 4.40 (0.64) 4.78 (0.45) −4.638 < 0.001
(2) I can’t see the point of learning communication skills(R) 4.65 (0.61) 4.68 (0.72) −0.340 0.735
(3) Developing my communication skills is just as important as developing my knowledge of pharmacy 3.90 (0.90) 4.43 (0.70) −4.000 < 0.001
(4) Learning communication skills has helped or will help me respect patients 4.37 (0.69) 4.58 (0.62) −2.205 0.031
(5) I haven’t time to learn communication skills(R) 2.62 (1.28) 3.22 (1.21) −2.992 0.004
(6) Learning communication skills is interesting 4.02 (0.83) 4.15 (0.78) −1.158 0.252
(7) I can’t be bothered to turn up to sessions on communication skills(R) 4.17 (1.09) 4.35 (0.86) −1.260 0.213
(8) Learning communication skills has improved my ability to communicate with patients 4.17 (0.75) 4.53 (0.60) −3.493 0.001
(9) Communication skills teaching states the obvious and then complicates it(R) 3.12 (1.20) 3.67 (1.07) −3.325 0.002
(10) Learning communication skills is too easy(R) 3.80 (0.90) 3.63 (0.90) 1.371 0.176
(11) Learning communication skills has helped or will help me respect my colleagues 4.09 (0.82) 4.21 (0.67) −1.069 0.290
(12) I find it difficult to trust information about communication skills provided by non-clinical lecturers(R) 3.87 (1.08) 3.73 (1.10) 0.841 0.404
(13) Learning communication skills has helped or will help me recognize patients’ rights regarding confidentiality and informed consent 3.78 (0.94) 4.23 (0.65) −3.227 0.002
(14) I don’t need good communication skills to be a pharmacist(R) 4.60 (0.49) 4.63 (0.69) −0.362 0.718
(15) I find it hard to admit having some problems with my communication skills(R) 3.67 (1.00) 3.73 (0.86) −0.489 0.626
(16) I think it’s really useful to learn communication skills during pharmacy training 4.18 (0.87) 4.38 (0.67) −1.802 0.077
(17) Learning communication skills is applicable to learning pharmacy 3.97 (0.86) 4.38 (0.76) −3.799 < 0.001
(18) Learning communication skills is important because my ability to communicate is a lifelong skill 4.30 (0.77) 4.43 (0.79) −1.211 0.231
(19) Communication skills education should be left to psychology students, not pharmacy students(R) 4.43 (0.87) 4.42 (0.81) 0.131 0.896
  1. SD standard deviation
  2. aItems marked (R) are negative, and the score was reversed before the analysis. Therefore, higher scores indicate more positive attitudes about learning communication skills
  3. bScores based on a 5-point Likert scale for all items; pre and post (1 = strongly disagree; 5 = strongly agree)