Table 1 Measures to evaluate the training from patient, observer and resident perspectives
| Â | Pre-intervention | Post-intervention |
|---|---|---|
Patient perspective | - Importance and residents’ performance scores of consultation aspects (QUOTE-COMM) -State anxiety (STAI) -Residents’ empathy and relational skills (CARE) | - Importance and residents’ performance scores of consultation aspects (QUOTE-COMM) -State anxiety (STAI) -Residents’ empathy and relational skills (CARE) |
Observer perspective | - Communication skills and empathy (MAAS-global) - Agenda setting (present or not) - Computer use (self-developed protocol) | - Communication skills and empathy (MAAS-global) - Agenda setting (present or not) - Computer use (self-developed protocol) |
Resident perspective | n.a. | Expectations and learning goals Positive and improvement point Future of training and education |