Table 1 Measures to evaluate the training from patient, observer and resident perspectives
| Pre-intervention | Post-intervention | |
|---|---|---|
| Patient perspective |
- Importance and residents’ performance scores of consultation aspects (QUOTE-COMM) -State anxiety (STAI) -Residents’ empathy and relational skills (CARE) |
- Importance and residents’ performance scores of consultation aspects (QUOTE-COMM) -State anxiety (STAI) -Residents’ empathy and relational skills (CARE) |
| Observer perspective |
- Communication skills and empathy (MAAS-global) - Agenda setting (present or not) - Computer use (self-developed protocol) |
- Communication skills and empathy (MAAS-global) - Agenda setting (present or not) - Computer use (self-developed protocol) |
| Resident perspective | n.a. |
Expectations and learning goals Positive and improvement point Future of training and education |