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Table 2 Employees Perception of Quality Improvement and Accreditation

From: Examining the impact of accreditation on a primary healthcare organization in Qatar

 

Mean

Standard Deviation

Range

Quality Scales

 Leadership

4.01

0.69

3.64

 Information and Analysis

3.94

0.66

3.00

 Strategic Quality Planning

3.83

0.72

3.00

 Human Resources Utilization

3.67

0.81

3.75

 Quality Management

3.93

0.61

3.00

 Quality Results

4.03

0.63

3.25

 Customer Satisfaction

3.79

0.74

4.00

Accreditation Scales

 Overall Impact

4.17

0.57

3.00

 Preparations

4.21

0.69

3.50

 Recommendations

4.11

0.65

3.00

 Internal Changes

4.22

0.66

3.00

 Externally Oriented Changes

4.09

0.70

4.00

 Valuable Tool

4.32

0.59

3.00