Table 5 Results of EVA II in the scale ‘Social and communication competency’

1

I have gained confidence in patient communication.

2

I was able to apply and improve my anamnesis techniques.

3

I experienced how important it is for chronically ill people to be in a familiar and social environment.

4

I was able to improve my competence in dealing with patients.

5

I feel more confident when dealing with the fears of my patients.

6

My tolerance for the social environment of patients has improved.

7

Occasionally, patients entrusted me with things that my work shadowing dentist did not yet know.

8

I take the costs of my orders into consideration.

9

I have learned to recognise the expectations of my patients.

10

I feel more confident in holding patient discussions after the work shadowing period.

11

I have learned to recognise the social problems of my patients.

12

Patients increasingly also told me personal things.

13

I learned to deal with fearful patients (e.g. children) in a patient manner.

Total rating