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Table 1 Study groups included in meta-analysis (n = 64 published in 51 articles)

From: How empathic is your healthcare practitioner? A systematic review and meta-analysis of patient surveys

Study

Country

Type of Providers

N Providers

% Female

N Patients

Mean (SD) consultation time (min)

Mean CARE score (SD)

Aomatsu (2014)

Japan

Physicians/Primary Care

9

N/A

272

17.2 (14.3)

38.4 (8.6)

Attar (2012)

India

Physicians/Specialists

N/A

1.00

53

N/A

29.4 (10.9)

Bikker (2005)

UK

Physicians/CAM

9

N/A

187

50.1 (14.0)

45.0 (7.0)

Bikker (2015)

UK

Nurses

17

N/A

774

13.0 (7.6)

45.9 (5.9)

Birhanu (2012)

Ethiopia

Mixed

N/A

N/A

768

6.3 (2.6)

31.3 (8.3)

Buecken (2012)

Germany

Physicians/Specialists

N/A

N/A

541

N/A

39.9 (9.1)

Chen (2015)

Hong Kong

Medical Students

158

0.39

9

15.0 (N/A)

35.8 (7.3)

Chung (2012)

South Korea

Physicians/CAM

1

0.00

143

5.0 (N/A)

38.0 (6.9)

Chung, Yip (2016)

Hong Kong

TCM practitioners

N/A

N/A

514

N/A

34.2 (8.1)

Fogarty (2013)

Australia

TCM practitioners

1

1.00

18

60.0 (N/A)

49.8 (0.6)

Fritzsche (2011a)

China

Physicians/Specialists

2

N/A

28

N/A

45.0 (5.2)

Fritzsche (2011b)

China

Physicians/Specialists

5

N/A

37

N/A

36.7 (7.7)

Fritzsche (2011c)

China

Physicians/CAM

4

N/A

31

N/A

42.9 (7.3)

Fung (2009)

Hong Kong

Physicians/Primary Care

13

N/A

228

5.7 (3.9)

31.8 (8.9)

Griffin (2014a)

UK

Physicians/Primary Care

N/A

N/A

444

N/A

39.7 (9.9)

Griffin (2014b)

UK

Nurses

N/A

N/A

444

N/A

30.4 (9.5)

Gu (2015)

Hong Kong

N/A

332

N/A

332

N/A

31.0 (9.3)

Hanzevacki (2015)

Croatia

Physicians/Primary Care

8

N/A

568

6.8 (N/A)

35.9 (4.2)

Jani (2012)

UK

Physicians/Primary Care

47

N/A

163

9.5 (4.5)

43.8 (6.9)

Johnson (2012)

UK

Mixed

21

N/A

1103

N/A

45.2 (6.2)

Johnston (2015)

UK

Mixed

17

N/A

30

N/A

39.9 (8.7)

Joice (2010)

UK

Psychotherapist

N/A

N/A

141

N/A

39.0 (8.0)

Kersten (2012)

UK

TCM practitioners

N/A

N/A

213

N/A

42.2 (6.8)

Lafreniere (2015)

US

Physicians/Specialists

44

0.57

244

41.2 (23.4)

44.6 (6.7)

LaVela (2015)

US

Physicians/Specialists

N/A

N/A

389

N/A

40.1 (9.9)

Lee (2012)

South Korea

Physicians/CAM

1

0.00

110

N/A

36.0 (8.4)

Lelorain (2015)

France

Physicians/Specialists

28

N/A

201

26.0 (14.0)

38.4 (8.9)

MacPherson (2003)

UK

TCM practitioners

N/A

N/A

135

N/A

45.5 (6.7)

Menendez (2015)

US

Physicians/Specialists

4

N/A

112

11.0 (7.0)

46.0 (6.8)

Mercer (2004)

UK

Physicians/Primary Care

N/A

N/A

10

N/A

39.2 (10.8)

Mercer (2005)

UK

Physicians/Primary Care

26

N/A

3044

N/A

40.9 (8.8)

Mercer (2008a)

UK

Physicians/Primary Care

5

0.60

323

10.0 (N/A)

42.4 (8.1)

Mercer (2008b)

UK

Physicians/Specialists

31

N/A

1582

N/A

43.8 (6.6)

Mercer (2008c)

UK

Physicians/Specialists

25

N/A

1015

N/A

43.5 (7.4)

Mercer (2011)

Hong Kong

Physicians/Primary Care

20

0.30

984

5.5 (2.9)

34.6 (8.8)

Murphy (2013a)

UK

Allied health professionals

N/A

N/A

13

N/A

43.4 (7.4)

Murphy (2013b)

UK

Physicians/Primary Care

N/A

N/A

86

N/A

43.9 (7.6)

Neumann (2007)

Germany

Physicians/Specialists

N/A

N/A

326

N/A

37.1 (11.1)

Nezenega (2013)

Ethiopia

Mixed

N/A

N/A

531

7.1 (4.4)

35.9 (8.5)

Ohm (2013)

Germany

Medical Students

30

0.73

5

N/A

41.3 (6.3)

Parrish (2016)

US

Physicians/Specialists

5

N/A

112

10.0 (5.6)

43.0 (8.0)

Place (2016a)

UK

Allied health professionals

 

N/A

53

N/A

45.7 (5.1)

Place (2016b)

UK

Allied health professionals

 

N/A

217

N/A

46.3 (5.6)

Pollak (2015)

US

Physicians/Specialists

2

N/A

21

N/A

46.0 (4.2)

Price (2006)

UK

TCM practitioners

15

N/A

52

N/A

42.4 (6.9)

Price (2008)

UK

Physicians/Primary Care

35

N/A

2550

10.2 (5.5)

43.2 (7.7)

Quaschning (2013)

Germany

Mixed

N/A

N/A

402

N/A

41.5 (7.3)

Rees (2014)

UK

Allied health professionals

N/A

N/A

225

N/A

43.1 (7.8)

Scales (2008)

US

Allied health professionals

1

N/A

411

N/A

47.6 (4.4)

Scarpellini (2014)

Brazil

Physicians/Specialists

12

N/A

12

N/A

41.4 (6.0)

Scheffer (2013a)

Germany

Medical Students

N/A

N/A

103

N/A

45.4 (5.5)

Scheffer (2013b)

Germany

Medical Students

N/A

N/A

94

N/A

41.7 (9.0)

Steinhausen (2014)

Germany

Physicians/Specialists

N/A

N/A

120

N/A

38.0 (9.8)

Tran (2012)

Australia

Physicians/Primary Care

3

N/A

38

15.0 (4.0)

43.4 (4.2)

Weiss (2015)

UK

Mixed

51

0.69

207

N/A

43.0 (7.4)

Wong (2013)

Hong Kong

Physicians/Primary Care

9

N/A

1030

7.7 (4.7)

34.4 (7.8)

Wu (2015a)

China

Physicians/Specialists

N/A

N/A

199

N/A

39.6 (8.3)

Wu (2015b)

China

Physicians/CAM

N/A

N/A

146

N/A

41.2 (8.6)

Wu (2015c)

China

Physicians/Specialists

N/A

N/A

139

N/A

38.4 (8.7)

Yu (2015a)

Hong Kong

Physicians/not specified

6

0.33

179

4.5 (2.4)

29.2 (7.4)

Yu (2015b)

Hong Kong

Physicians/Specialists

7

0.57

207

10.5 (8.6)

35.5 (8.9)

Yu (2015c)

Hong Kong

Physicians/Primary Care

14

0.50

435

7.4 (4.8)

35.7 (8.3)

Zilliacus (2011a)

Australia

Physicians/Specialists

N/A

N/A

178

N/A

41.3 (9.6)

Zilliacus (2011b)

Australia

Genetic Counselor

N/A

N/A

152

N/A

44.6 (7.8)