Table 1 Assessment of communication and consultation skills
Patient | Expert | Participants | |
|---|---|---|---|
Plain language | The participant used plain language. | The participant used plain language. | I used plain language. |
The participant explained medical terms. | The participant explained medical terms. | I explained the medical terms. | |
The participant explained the meaning of the medical report. | The participant explained the meaning of the medical report. | I explained the meaning of the medical report. | |
Stylistic device of communication | The participant asked me whether I had understood the explanations. | The participant asked the patient whether he had understood the explanations. | I asked the patients whether they had understood the explanations. |
The participant encouraged me to ask questions. | The participant encouraged the patient to ask questions. | I encouraged the patients to ask questions. | |
Subjective comprehensibility | The participant answered my questions satisfactory. | The participant answered the patients’ questions satisfactory. | I answered the questions satisfactory. |
The participant comprehensibly explained the next steps of diagnostic or therapeutic procedures. | The participant comprehensibly explained the next steps of diagnostic or therapeutic procedures. | I comprehensibly explained the next steps of diagnostic or therapeutic procedures. | |
General statements | I am satisfied with the medical counselling. | I am satisfied with the medical counseling for my patients. | |
I would choose this participant as my personal physician. |