Figure 3
From: Telephone referral education, and evidence of retention and transfer after six-months

Communication content scores of each group from a 20-item checklist. Difference from pre-education was 7.98 for 2–4 hours post education (p < 0.001) and 3.69 at 6 months (p = 0.018). The two post education groups were also significantly different (4.29, p = 0.005). Clarity scores are given in Table 1.