A. Personal qualities of practitioners |
general interest, empathy, adaptability, approach |
personality factors |
B. Communication, interaction, dialogue |
communication styles |
patient information, authority |
influence of continuity of care in doctor-patient relationship |
disturbances in doctor-patient communication |
C. Context-related topics |
specific patient groups |
chronic and terminal illness, dying patients |
physical and psychological environment |
haste |
teamwork/working alone |
comprehensiveness of the work |
organisational issues |
list system versus conventional system |
continuity of care |