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Table 2 Cross-cultural care perceived skillfulness, composite and itemized outcomes between physicians and nurses

From: Cultural competency of health-care providers in a Swiss University Hospital: self-assessed cross-cultural skillfulness in a cross-sectional study

“How skillful are you at each of the following as you deliver cross-cultural care…”

Physicians (n = 124)

Nurses (n = 244)

p-value*

Mean Composite**

2.67, SD 0.38

2.50, SD 0.51

<0.005

 

95% CI (2.60-2.74)

95% CI (2.44-2.57)

 

Skillfulness items

% that were “skillful” or “very skillful”

 

Taking a social history

93.5

49.6

<0.005

Identifying how well the patient can read or write in French

52.8

62.0

0.09

Identifying cultural customs that might affect clinical care

35.5

40.0

0.40

Identifying religious beliefs that might affect clinical care

29.3

36.5

0.17

Working effectively through a medical interpreter

68.5

48.7

<0.005

Identifying how a patient makes decisions with other family members

59.0

56.7

0.70

Negotiating with the patient about key aspects of the treatment plan

81.8

55.8

<0.005

Assessing patient understanding of the cause of his/her illness

75.0

61.0

0.01

Identifying the level of patient trust in the health care system

43.8

48.5

0.39

  1. *Statistical tests- Comparison of proportions: Chi-square, Test for mean composites: Independent Samples t-test.
  2. **Likert scale of 1 to 4.
  3. Ref. % of 1-“not at all skillful” and 2-“not skillful”.