“How skillful are you at each of the following as you deliver cross-cultural care…” | Physicians (n = 124) | Nurses (n = 244) | p-value* |
---|---|---|---|
Mean Composite** | 2.67, SD 0.38 | 2.50, SD 0.51 | <0.005 |
95% CI (2.60-2.74) | 95% CI (2.44-2.57) | ||
Skillfulness items † | % that were “skillful” or “very skillful” | ||
Taking a social history | 93.5 | 49.6 | <0.005 |
Identifying how well the patient can read or write in French | 52.8 | 62.0 | 0.09 |
Identifying cultural customs that might affect clinical care | 35.5 | 40.0 | 0.40 |
Identifying religious beliefs that might affect clinical care | 29.3 | 36.5 | 0.17 |
Working effectively through a medical interpreter | 68.5 | 48.7 | <0.005 |
Identifying how a patient makes decisions with other family members | 59.0 | 56.7 | 0.70 |
Negotiating with the patient about key aspects of the treatment plan | 81.8 | 55.8 | <0.005 |
Assessing patient understanding of the cause of his/her illness | 75.0 | 61.0 | 0.01 |
Identifying the level of patient trust in the health care system | 43.8 | 48.5 | 0.39 |