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Table 2 Comparison (independent t-test) of importance and satisfaction of physicians’ learning outcomes by the patients

From: What do patients think about the Hungarian health care system and medical students’ learning outcomes? A cross-sectional study on the patients’ perspective in Hungary

Learning outcomes

Importance N = 1115

Satisfaction N = 1115

Difference/gap (satisfaction-importance)

t

Mean

SD

Mean

SD

  

The timely theoretical and practical knowledge to the everyday work

4.86

0.43

4.34

0.77

-0.52

21.43**

The professional practice needed for the everyday work

4.82

0.50

4.32

0.80

-0.50

18.95**

The flexible professional and everyday thinking

4.70

0.56

4.01

0.95

-0.69

22.85**

Respecting human dignity of the patients and the relatives during patient care

4.79

0.50

3.94

1.03

-0.85

26.07**

Respecting the different demographic (sex, age), social and economic characteristics during patient care

4.27

0.96

3.97

1.00

-0.30

7.92**

Respecting individual specialty during patient care (e.g. familiar background, emotional state, sexual orientation)

3.31

1.54

3.71

1.17

0.40

-7.88**

Treating the emotional reactions of the patients and the relatives during patient care

4.18

0.96

3.79

1.10

-0.39

9.81**

Giving information suitable to the patients’ qualification, cultural background, cognitive state

4.83

0.51

4.00

1.05

-0.83

24.10**

Fully informing patients about their diseases

4.80

0.52

4.00

1.05

-0.80

23.58**

Establishing long term “partnerships” with patients (mostly with chronical diseases)

4.61

0.64

4.14

0.92

-0.47

15.89**

Handling patients as equals and with respect

4.85

0.43

4.10

1.00

-0.75

23.00**

An ongoing positive and motivated approach to work

4.66

0.61

3.93

1.05

-0.73

22.71**

The individual problem-solving skills (creativity) during everyday work

4.47

0.77

3.93

1.02

-0.54

15.71**

Handling appropriately patients’ expectations on therapy

4.43

0.78

3.96

0.99

-0.47

13.90**

Handling conflicts within the educational team and with the patients (and relatives)

4.34

0.83

3.94

0.99

-0.40

11.88**

Improving emotional intelligence

4.32

0.88

3.89

1.04

-0.43

11.61**

  1. Note. ** p < 0.01
  2. The table shows the importance and satisfaction of the learning outcomes for the patients’ perspective (mean importance, satisfaction and the standard deviations). The analysis shows that the importance of learning outcomes is rated all higher (except in one learning outcome: respecting individual specialty during patient care (e.g. familiar background, emotional state, sexual orientation) than their rate of satisfaction