Table 2 Summary of pre- and post- course survey responses by item and respondent title
Pre Course | Post Course | |||
|---|---|---|---|---|
PGY4 | APP | PGY4 | APP | |
Item (%) | (n = 2) | (n = 4) | (n = 3) | (n = 4) |
I greeted the patient with a kind attitude | ||||
Always/most of the time | 100 | 100 | 100 | 100 |
About half the time/sometimes/never | 0 | 0 | 0 | 0 |
I maintained appropriate eye contact | ||||
Always/most of the time | 100 | 75 | 100 | 100 |
About half the time/sometimes/never | 0 | 25 | 0 | 0 |
I listened without interrupting | ||||
Always/most of the time | 50 | 75 | 100 | 100 |
About half the time/sometimes/never | 50 | 25 | 0 | 0 |
I encouraged the patient to voice concerns | ||||
Always/most of the time | 100 | 75 | 100 | 100 |
About half the time/sometimes/never | 0 | 25 | 0 | 0 |
I spoke clearly and at a moderate pace | ||||
Always/most of the time | 50 | 100 | 100 | 100 |
About half the time/sometimes/never | 50 | 0 | 0 | 0 |
I used non-medical language | ||||
Always/most of the time | 100 | 100 | 100 | 100 |
About half the time/sometimes/never | 0 | 0 | 0 | 0 |
I limited discussion to fewer than 5 key points | ||||
Always/most of the time | 100 | 75 | 100 | 100 |
About half the time/sometimes/never | 0 | 25 | 0 | 0 |
I gave specific, concrete explanations | ||||
Always/most of the time | 50 | 50 | 100 | 100 |
About half the time/sometimes/never | 50 | 50 | 0 | 0 |
I repeated key points | ||||
Always/most of the time | 50 | 75 | 100 | 100 |
About half the time/sometimes/never | 50 | 25 | 0 | 0 |
I used graphics to help explain something | ||||
Always/most of the time | 0 | 0 | 100 | 50 |
About half the time/sometimes/never | 100 | 100 | 0 | 50 |
I asked the patient what questions he/she had | ||||
Always/most of the time | 100 | 100 | 100 | 100 |
About half the time/sometimes/never | 0 | 0 | 0 | 0 |
I checked that the patient understood | ||||
Always/most of the time | 50 | 50 | 100 | 100 |
About half the time/sometimes/never | 50 | 50 | 0 | 0 |