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Table 1 Informational concepts identified in the referral phrase analysis

From: Clinical decision-making and adaptive expertise in residency: a think-aloud study

Concept

Definition

Verbal data

Actions

Statements related to their behaviour

The nurse has just finished her handover of the patient to Daniel: “Yes, but let’s go in right away.”

Patient characteristics

Patient characteristics with a consequence for the diagnostic process (e.g., gender or known pathology)

Casper is treating a fallen patient who reportedly suffers from dementia. During his preparation, Casper explains: “Often, we are more generous with x-rays when they [patients] have dementia because the physical examination can be difficult.”

Anamnesis

Patient history and description of events leading up to admission

Ellen is gaining an overview of the patient and explains while reading the electronic patient journal that the patient “…has been here for outpatient control, where she was [treated] for a distal radius fracture.”

Peer opinion

Opinions from other physicians, both residents and experienced

Julie has taken over a complex patient from another resident. She has conferred the patient with the available supervising physician who is an orthopaedic surgeon. But she is still unsure of the medical side of the problem. She remarks, “… it’s good to talk to the tending emergency physician, as they are more attuned to the medical challenges…”

Plan

Recounting the plan for receiving and treating the patient

Mark is treating a patient who has fallen and is in severe pain. He stops the physical examination and explains to the patient that as she is in so much pain, “…we will do an x-ray first, and then I can examine you further if there’s no visible fracture.”

Sign

Visible symptoms or test results related to the present diagnosis or patient state

Christina is examining a patient with suspected fracture on the ankle. She compares the sizes of the patients’ ankles and notes, “There’s a visible swelling here.”

Value

The meaning of symptoms to the diagnosis

During the handover from the EMTs, Mark retrospectively explains that some of the reported values puzzle him. He reflects that this affects his decision-making: “I start to consider… because you shouldn’t receive a random patient with a heart rate of 35.”

Referral

The referral notes are written by the referring physician before admission

Anne has been notified that there is a patient incoming, and remarks that “…I will look him up… [And] see if there’s a referral note…”

  1. All names are pseudonyms