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Table 3 Principal component analysis (varimax method of rotation) of raw score patient data showing two components ‘interpersonal communication’ and ‘caring/empathy’ for all three doctor groups. Only the highest loadings are shown

From: A comparison of patient appraisal of professional skills for GPs in training participating in differing education programs

Components

PEP patients

AGPT patients

GP patients

1

2

1

2

1

2

Item

 Satisfaction with visit

0.80

 

0.80

 

0.81

 

 Warmth of greeting

0.78

 

0.78

 

0.82

 

 Ability to listen

0.74

 

0.72

 

0.76

 

 Explanations

0.73

 

0.70

 

0.70

 

 Reassurance

0.70

 

0.71

 

0.67

 

 Confidence in ability

0.69

 

0.70

 

0.67

 

 Express concerns

 

0.68

 

0.69

 

0.70

 Respect shown

 

0.68

 

0.70

 

0.68

 Time for visit

 

0.82

 

0.81

 

0.82

 Consideration

 

0.77

 

0.76

 

0.81

 Concern for patient

 

0.74

 

0.77

 

0.78

 Take care of myself

 

0.75

 

0.75

  

 Recommendation

 

0.66

 

0.65

 

0.69

Variance explained

41.02%

40.58%

39.93%

40.81%

42.35%

41.16%