Table 3 Factor loadings in exploratory factor analysis for the Japanese version of the instrument for patient assessment of medical professionalism

Q1. How is this doctor at letting you tell your story; listening carefully; asking thoughtful questions; not interrupting you while you’re talking?

0.870

Q2. How is this doctor at showing interest in you as a person; not acting bored or ignoring what you have to say?

0.883

Q3. How is this doctor in treating you like you’re on the same level; never “talking down” to you or treating you like a child?

0.790

Q4. How is this doctor in greeting you warmly; calling you by the name you prefer; being friendly, never crabby or rude?

0.814

Q5. How is this doctor at telling you everything; being truthful, upfront, and frank; not keeping things from you that you should know?

0.857

Q6. How is this doctor at warning you during the physical exam about what he/she is going to do and why; telling you what he/she finds?

0.889

Q7. How is this doctor at using words you can understand when explaining your problems and treatment; explaining any technical medical terms in plain language?

0.869

Q8. How is this doctor at respecting your thoughts and beliefs; putting himself/herself “in your shoes”?

0.894

Q9. How is this doctor at explaining what you need to know about your problems, how and why they occurred, and what to expect next?

0.855

Q10. How is this doctor at discussing options with you; asking your opinion; offering choices and letting you help decide what to do; asking what you think before telling you what to do?

0.865

Q11. How well did this doctor keep you informed about your plan of care; notifying you of upcoming tests and treatments?

0.854

Value

Eigenvalue

8.109

Percentage variance explained

73.707