Items (as in original version) | Poor | Fair | Good | Very good | Excellent |
---|---|---|---|---|---|
Q1. How is this doctor at letting you tell your story; listening carefully; asking thoughtful questions; not interrupting you while you’re talking? | 0 (0) | 20 (8.5) | 55 (23.4) | 82 (34.9) | 78 (33.2) |
Q2. How is this doctor at showing interest in you as a person; not acting bored or ignoring what you have to say? | 1 (0.4) | 16 (6.8) | 55 (23.4) | 73 (31.1) | 90 (38.3) |
Q3. How is this doctor in treating you like you’re on the same level; never “talking down” to you or treating you like a child? | 0 (0) | 10 (4.3) | 46 (19.6) | 75 (31.9) | 104 (44.3) |
Q4. How is this doctor in greeting you warmly; calling you by the name you prefer; being friendly, never crabby or rude? | 1 (0.4) | 13 (5.5) | 44 (18.7) | 72 (30.6) | 105 (44.7) |
Q5. How is this doctor at telling you everything; being truthful, upfront, and frank; not keeping things from you that you should know? | 1 (0.4) | 15 (6.4) | 55 (23.4) | 71 (30.2) | 93 (39.6) |
Q6. How is this doctor at warning you during the physical exam about what he/she is going to do and why; telling you what he/she finds? | 4 (1.7) | 29 (12.3) | 50 (21.3) | 69 (29.4) | 83 (35.3) |
Q7. How is this doctor at using words you can understand when explaining your problems and treatment; explaining any technical medical terms in plain language? | 2 (0.9) | 19 (8.1) | 55 (23.4) | 74 (31.5) | 85 (36.2) |
Q8. How is this doctor at respecting your thoughts and beliefs; putting himself/herself “in your shoes”? | 3 (1.3) | 24 (10.2) | 54 (23.0) | 73 (31.1) | 81 (34.5) |
Q9. How is this doctor at explaining what you need to know about your problems, how and why they occurred, and what to expect next? | 4 (1.7) | 33 (14.0) | 54 (23.0) | 68 (28.9) | 76 (32.3) |
Q10. How is this doctor at discussing options with you; asking your opinion; offering choices and letting you help decide what to do; asking what you think before telling you what to do? | 6 (2.6) | 29 (12.3) | 61 (26.0) | 71 (30.2) | 68 (28.9) |
Q11. How well did this doctor keep you informed about your plan of care; notifying you of upcoming tests and treatments? | 8 (3.4) | 28 (11.9) | 51 (21.7) | 71 (30.2) | 77 (32.8) |
Global rating | 0–2 | 3–4 | 5–6 | 7–8 | 9–10 |
Using any number from 0 to 10, where 0 is the worst doctor possible and 10 is the best doctor possible, what number would you use to rate this doctor as a professional doctor? | 1 (0.4) | 5 (2.1) | 33 (14.0) | 93 (39.6) | 103 (43.8) |