‘A basic understanding’; evaluation of a blended training programme for healthcare providers in hospital-based palliative care to improve communication with patients with limited health literacy

Table 2 Characteristics of pre-and post-measurement in two hospitals

Pre-measurement	Post-measurement
Consultations (n = 19)	Consultations (n = 20)
Type of consultation:	Type of consultation:
new: 2	new: 1
repeat: 17	repeat: 19
mean duration: 22.9 min. (range: 6–69)	mean duration: 24.1 min. (range: 8–53)
Department:	Department:
pulmonology (COPD and lung cancer): 7	pulmonology (COPD and lung cancer): 7
radiology: 8	radiology: 10
palliative care: 4	palliative care: 3
HCPs (n = 10)	HCPs (n = 12)
Type of provider:	Type of provider:
pulmonologist: 1	pulmonologist: 1
oncologist/radiologist: 5	physician assistant pulmonologist: 2
resident: 3	oncologist/radiologist: 5
nurse (specialist): 1	resident: 2
	nurse (specialist): 2
sex of provider:	sex of provider:
male: 3	male: 4
female: 7	female: 8
Patients (n = 19)	Patients (n = 20)
sex of patient:	sex of patient:
male: 11	male: 14
female: 8	female: 6
mean age: 66.9 years (range 48–84)*	mean age: 65.1 years (range 52–81)***
education level:*	education level:
low: 12	low: 10
middle: 5	middle: 3
high: 1	high: 5
Disease:	Disease:
Cancer: 18	Cancer: 18
COPD: 1	COPD: 2^#

^* 1 missing;** 2 missing;*** 5 missing. ^#One of these patients was included by the HCP as a COPD patient, but when observing the consultation this patient appeared to have sarcoidosis. Please note that all included patients are patients with LHL skills, based on the screening questions [26, 27] and/or educational level, while taking the expert opinion of the HCP about the patient’s health literacy level into account

ISSN: 1472-6920