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Table 2 Descriptive data on response pattern to the 10 items in the Korean CARE measure

From: Validity and reliability of a Korean version of the Consultation and Relational Empathy (CARE) measure

Items

Poor (%)

Fair (%)

Good (%)

Very Good (%)

Excellent (%)

Not applicable (%)

Total (%)

1. Making patient feel at ease

3 (1.3)

4 (1.7)

2 (0.8)

44 (18.3)

187 (77.9)

0 (0)

240 (100)

2. Letting patient tell their ‘story’

3 (1.3)

3 (1.3)

3 (1.3)

57 (23.8)

174 (72.5)

0 (0)

240 (100)

3. Really listening

2 (0.8)

3 (1.3)

3 (1.3)

56 (23.3)

176 (73.3)

0 (0)

240 (100)

4. Being interested in patient as whole person

3 (1.3)

4 (1.7)

3 (1.3)

60 (25.0)

169 (70.4)

1 (0.4)

240 (100)

5. Fully understanding patient’s concerns

2 (0.8)

5 (2.1)

3 (1.3)

57 (23.8)

172 (71.7)

1 (0.4)

240 (100)

6. Showing care and compassion

2 (0.8)

7 (2.9)

3 (1.3)

57 (23.8)

170 (70.8)

1 (0.4)

240 (100)

7. Being positive

2 (0.8)

3 (1.3)

5 (2.1)

58 (24.2)

172 (71.7)

0 (0)

240 (100)

8. Explaining things clearly

2 (0.8)

3 (1.3)

4 (1.7)

54 (22.5)

176 (73.3)

1 (0.4)

240 (100)

9. Helping patient to take control

2 (0.8)

9 (3.8)

5 (2.1)

61 (25.4)

162 (67.5)

1 (0.4)

240 (100)

10. Making a plan of action with patient

2 (0.8)

5 (2.1)

5 (2.1)

61 (25.4)

166 (69.2)

1 (0.4)

240 (100)

  1. Abbreviation: CARE Consultation and Relational Empathy