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Table 3 Identified theme (inductive analysis)

From: “It’s okay to not know …” a qualitative exploration of faculty approaches to working with uncertainty

  

Locus of uncertainty: Alice

Locus of uncertainty: Dena

Theme

Sub-theme

  

Learning environment

Reducing uncertainty

• Providing more information around assessment and how marking will happen in the context of a difficult situation

• Having trained faculty, moderating process for assessments

• Providing expert high quality content and resources; having a third party proofread instructions

• Provide preparatory session about the nature of PBL and the need to develop this skill

• Have teaching staff experience a PBL session themselves

• Nurture trust in the environment

Role of the educator

• Importance of educators as role models in challenging situations

• Tolerant student/supervisor relationships

• Calibrating expectations between staff and students

Evidence-based teaching strategies

• More practice of difficult patient scenarios/awkward conversations

• Simulation as an approach to prepare students and develop these skills

• Debriefing and exploring the student’s uncertainty, i.e. where the challenge arose, why they chose their course of action?

• Learning opportunities which integrate communication and teamwork

• Knowing the importance of buy-in – explain to students why PBL is used

• Appealing to students’ values or personal drivers

• Thinking about the group dynamics

Addressing the culture around uncertainty

• Normalising uncertainty for students

• Rewarding students for engaging with uncertainty

• Signposting to students that managing uncertainty is part of maturing as a health professional