Table 4 Excerpt 2 from Group 1

1.11

MS

Do you have any other thoughts?

Friendly, questioning tone. Looks at AGN and then back at the medical record. NS writes.

1.12

AGN

(...)

Ehh, let’s see what kind of forms there are here. I just thought about registering, in relation to (..) eh such (.) delirium and such //things//

AGN straightens and hesitates somewhat. Talks in a mild, explanatory tone and reaches for the box with forms. AGN lifts them up and goes through the pile of forms. MS and NS watch, leaning towards AGN. AGN continues to talk in an explanatory tone.

1.13

MS

Yes

Clear, agreeable tone

1.14

NS

mm

Light, agreeable tone

1.15

AGN

Ehm (...)

Hesitant sound uttered while AGN reads.

1.16

NS

Yes, the one there (..)

Quiet, suggestive tone. NS points to the form.

1.17

AGN

Yes, the one there (..) 4AT^b

Cheerful, friendly tone. AGN shrugs a little at “4AT”, then smiles and laughs.

1.18

NS

Yes, right

Cheerful, friendly tone. NS smiles and brushes hair away from face with right hand.