Table 3 Excerpt 1 from Group 1

1.1

MS

Ehm (..) It (.) / I think that we at least can ehm, consider giving him some fluid. He had drunk a little, but //he//

Starts hesitantly, but continues to talk in a normal, clear tone. MS turns toward AGN at “I think”. MS alternates between looking at AGN and NS. Both look at MS.

Uses questioning tone at “drunk a little.”

1.2

NS

//a coffee// was what he

//said//

Confirms in an agreeable tone. NS nods.

1.3

MS

//yes//

Positive, confirmative tone. MS points to NS.

1.4

AGN

//mm//

Confirmatory sound. AGN reaches towards the medical record with right arm.

1.5

MS

He appeared a little dry (dehydrated)

Questioning, open tone

1.6

NS

mm

Light, confirmative tone

1.7

AGN

Yes, eh //he is on//

Clear, agreeable tone at first, then explanatory. AGN flips the medical record to the medication list. MS leans forward to look at the medication list.

1.8

NS

//let’s//see, shall we write down the plan?

(..)

Questioning tone. NS takes the notepad and picks up a pen. Writes something in the notepad.

1.9

AGN

ehh (..)

He is on diuretics, on Furosemide

Hesitant tone, while reading the medication list; turns it slightly towards themselves. Scratches face with right hand. Explanatory, friendly tone.

1.10

MS

Right

Confirmative, friendly tone