Table 4 The factors of Willing CONSULT and the related skills and attitudes required in consultants
From: Essential consultants’ skills and attitudes (Willing CONSULT): a cross-sectional survey
Factors | |
|---|---|
Willingness | Willing to accept consultation requests/communicate with the consulters courteously/no emotional fluctuations |
Contact | Easy access to consultants (connected by telephone when requesting a consultation) |
Needs | Consider the needs of the consulters |
Suggestions/support | Provide clear recommendations and suggestions, follow up the patients, and support the consulters continuously |
Urgency | Consider the urgency of the situation and respond appropriately |
Learning opportunities | Provide teaching points/provide feedback on the presentation/share the thoughts leading up to the recommendation/cite the literature and provide recommendations |
Text | Write the medical records in a way that is easy for non-professionals to understand/write the medical records quickly |