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Table 2 Skills and attitudes required in consultants according to residents

From: Essential consultants’ skills and attitudes (Willing CONSULT): a cross-sectional survey

Items

Mean score (SD)

Easy access to consultants (connected by telephone when requesting a consultation)

5.29 (0.952)

Willing to accept consultation requests

5.76 (0.473)

Communicate with the consulters courteously

5.24 (0.920)

Do not show how busy consultants are

4.44 (1.268)

No emotional fluctuations

5.20 (1.103)

Consider the urgency of the situation and respond appropriately

5.17 (0.956)

Consider the needs of the consulters

5.20 (0.976)

Examine the patients together

4.26 (1.119)

Meet with the consulters in person to discuss the issue

4.32 (1.256)

Share the thoughts leading up to the recommendation

5.40 (0.738)

Provide clear recommendations and suggestions

5.63 (0.666)

Provide teaching points

4.77 (1.069)

Provide feedback on the presentation

4.23 (1.186)

Cite the literature and provide recommendations

4.21 (1.229)

Help with orders

2.95 (1.397)

Write the medical records quickly

4.35 (1.222)

Write the medical records in a way that is easy for non-professionals to understand

5.01 (1.023)

Create an atmosphere in which consulters can easily ask questions

5.36 (0.838)

Follow up the patients and support the consulters continuously

5.17 (0.916)

  1. All 19 items were scored on a seven-point Likert scale ranging from 0 (completely disagree) to 6 (totally agree)
  2. Abbreviations: SD standard deviation