From: Essential consultants’ skills and attitudes (Willing CONSULT): a cross-sectional survey
Items | Mean score (SD) |
---|---|
Easy access to consultants (connected by telephone when requesting a consultation) | 5.29 (0.952) |
Willing to accept consultation requests | 5.76 (0.473) |
Communicate with the consulters courteously | 5.24 (0.920) |
Do not show how busy consultants are | 4.44 (1.268) |
No emotional fluctuations | 5.20 (1.103) |
Consider the urgency of the situation and respond appropriately | 5.17 (0.956) |
Consider the needs of the consulters | 5.20 (0.976) |
Examine the patients together | 4.26 (1.119) |
Meet with the consulters in person to discuss the issue | 4.32 (1.256) |
Share the thoughts leading up to the recommendation | 5.40 (0.738) |
Provide clear recommendations and suggestions | 5.63 (0.666) |
Provide teaching points | 4.77 (1.069) |
Provide feedback on the presentation | 4.23 (1.186) |
Cite the literature and provide recommendations | 4.21 (1.229) |
Help with orders | 2.95 (1.397) |
Write the medical records quickly | 4.35 (1.222) |
Write the medical records in a way that is easy for non-professionals to understand | 5.01 (1.023) |
Create an atmosphere in which consulters can easily ask questions | 5.36 (0.838) |
Follow up the patients and support the consulters continuously | 5.17 (0.916) |