Table 5 Comparison of client satisfaction and self-efficacy median in two groups of primary healthcare workers (Behvarz) assigned to Intervention and Control at baseline and 3-months follow-up
Variable | Group Time | Intervention group Median( IR) (N = 180) | Control group Median( IR) (N = 178) |
|---|---|---|---|
Access to services | Baseline | 2(2) | 2(1) |
3-months follow-up | 3(3) | 2(1) | |
continuity of care | Baseline | 1(2) | 1(2) |
3-months follow-up | 2.5(1.75) | 1(2) | |
humaneness of staff | Baseline | 1(1) | 1(1) |
3-months follow-up | 3(2) | 1.2(1.5) | |
comprehensiveness of care | Baseline | -1(1) | -1(2) |
3-months follow-up | -2(2) | -1(2) | |
provision of health education | Baseline | 1(0) | 1(0) |
3-months follow-up | 2(3) | 1(0.5) | |
effectiveness of services | Baseline | 1(2) | 1(2) |
3-months follow-up | 3(4) | 1(1.75) | |
Self-efficacy | Baseline | 30(10) | 30(10) |
3-months follow-up | 32(10) | 30(10) |