Table 3 Comparison of communication skills and self-efficacy in primary healthcare workers (Behvarz) assigned to Intervention and Control at baseline and 3-months follow-up

Starting the session

Baseline

2.52 ± 0.62

2.38 ± 0.51

0.06

3-months follow-up

3.79 ± 0.46

2.87 ± 0.72

0.001

P-value**

0.001

0.001

creating a relationship

Baseline

8.95 ± 1.57

9.0 ± 1.54

0.68

3-months follow-up

11.91 ± 1.78

9.75 ± 2.03

0.001

P-value**

0.001

0.06

data collection

Baseline

5.0 ± 0.78

4.84 ± 0.63

0.18

3-months follow-up

5.51 ± 0.56

4.55 ± 0.49

0.001

P-value**

0.001

0.04

attending to client perception of referral source

Baseline

3.25 ± 0.89

2.84 ± 0.75

0.01

3-months follow-up

3.78 ± 0.48

2.77 ± 0.62

0.001

P-value**

0.001

0.39

providing information

Baseline

4.67 ± 0.75

4.59 ± 0.87

0.56

3-months follow-up

5.49 ± 0.64

4.69 ± 0.61

0.001

P-value**

0.001

0.55

mutual agreement

Baseline

2.87 ± 0.56

2.84 ± 0.73

0.95

3-months follow-up

3.21 ± 0.58

2.66 ± 0.64

0.001

P-value**

0.001

0.27

ending the session

Baseline

5.64 ± 1.0

5.37 ± 0.85

0.06

3-months follow-up

6.81 ± 0.92

5.66 ± 1.10

0.001

P-value**

0.001

0.17

P-value***

Self-efficacy

Baseline

31.52 ± 2.91

31.32 ± 2.64

0.67

3-months follow-up

34.25 ± 4.0

31.26 ± 4.52

0.001

P-value****

0.001

0.79