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Table 1 Factor structures for perceived empathy of medical students in clinical clerkships (N = 247)

From: Medical students’ preclinical service-learning experience and its effects on empathy in clinical training

Items

Question

Mean

SD

Factor loadings

Perspective taking

Compassionate care

Standing in patients’ shoes

Item 16

Physicians’ understanding of the emotional status of their patients, as well as that of their families, is one important component of the physician–patient relationship.

5.563

0.960

0.860

  

Item 17

Physicians should try to think like their patients in order to render better care.

5.417

1.020

0.837

  

Item 15

Empathy is a therapeutic skill without which the physician’s success is limited.

5.190

1.217

0.810

  

Item 20

I believe that empathy is an important therapeutic factor in the medical treatment.

5.510

1.100

0.792

  

Item 13

Physicians should try to understand what is going on in their patients’ minds by paying attention to their nonverbal cues and body language.

5.405

1.103

0.754

  

Item 2

Patients feel better when their physicians understand their feelings.

5.749

0.934

0.709

  

Item 10

Patients value a physician’s understanding of their feelings which is therapeutic in its own right.

5.130

1.243

0.699

  

Item 4

Understanding body language is as important as verbal communication in physician–patient relationships.

5.729

0.977

0.672

  

Item 5

A physician’s sense of humor contributes to a better clinical outcome

5.389

1.014

0.671

  

Item 14

I believe that emotion has no place in the treatment of medical illness. (R)

5.619

1.266

 

0.859

 

Item 8

Attentiveness to patients’ personal experiences does not influence treatment outcomes. (R)

5.360

1.327

 

0.857

 

Item 12

Asking patients about what is happening in their personal lives is not helpful in understanding their physical complaints. (R)

5.514

1.331

 

0.852

 

Item 9

Physicians should not try to stand in their patients’ shoes when providing care to them. (R)

5.555

1.357

 

0.848

 

Item 7

Attention to patients’ emotions is not important in history taking. (R)

5.445

1.384

 

0.838

 

Item 11

Patients’ illnesses can be cured only by medical or surgical treatment; therefore, physicians’ emotional ties with their patients do not have a significant influence in medical or surgical treatment. (R)

5.150

1.364

 

0.788

 

Item 19

I do not enjoy reading nonmedical literature or the arts. (R)

5.304

1.335

 

0.701

 

Item 3

It is difficult for a physician to view things from patients’ perspectives (R)

3.879

1.260

  

0.901

Item 6

Because people are different, it is difficult to see things from patients’ perspectives. (R)

3.510

1.300

  

0.899

  1. Note: (1) The item # in Table 1 is marked the same as that in the original version of the Jefferson Scale of Physician Empathy-Student version (JSPE-S) for readability and comparison across studies. (2) Each item was measured on a 7-point Likert scale ranging from 1 (strongly disagree) to 7 (strongly agree). (3) (R) refers to reversed scores for the item (ie, 1 → 7, 2 → 6, 3 → 5, 4 → 4, 5 → 3, 6 → 2, and 7 → 1)