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Table 3 Transcript about showing insufficient care about patients’ emotional needs

From: A study of Chinese medical students’ communication pattern in delivering bad news: an ethnographic discourse analysis approach

5

Medical Student

Oh, I, I understand that you are angry...

6

Patient

Is this confirmed? But that is impossible, I have children and there’s so much I want to do. This can’t be happening.

7

Medical Student

Um, I understand that you have a lot to worry about and handle. So, other than this, are there any other issues that you are concerned with?

8

Patient

Obviously, the cancer. What does it mean, cancer? Does it mean I’m dying? What about my daughter? She is only two years old, who is going to take care of her? My wife is not working, what, what can I do, doctor? What would you do?