From: Assessing communication skills during OSCE: need for integrated psychometric approaches
Item | Coefficient | Standard error | (90% CIs) |
---|---|---|---|
1. Respond to patientās feelings and needs: respond in a perspicacious and adequate way to solicitations and needs ā verbal or non-verbal ā of the patient. | 1.28 | 0.12 | (1.08, 1.48) |
2. Interviewās structure: recognizable, coherent and flexible interaction plan during the entire consultation; the candidate conducts the interview in a coherent way. | 0.74 | 0.09 | (0.59, 0.90) |
3. Verbal expression: he/she communicates in an appropriate way that favours the comprehension and adapts the communication to the patient; the vocabulary is adapted to the socio-cultural level, with repetitions, summaries, articulations, tone, etc. | 0.56 | 0.09 | (0.41, 0.70) |
4. Non-verbal expression: he/she favours the relationship with the patient and his/her involvement trough eye-contact, gestures, posture, interpersonal distance, pauses, etc. | 0.82 | 0.10 | (0.66, 0.98) |