Table 1 Items selected from the ABIM–PSQ [17, 18]
Question (Q) | Please assess your own performance during the OSCE according to the following criteria: |
|---|---|
Q1 (Greeting and Friendliness) | Greeting you warmly; calling you by the name you prefer; being friendly; never crabby or rude. |
Q2 (Respect for Patients) | Treating you like you’re on the same level; never “talking down” to you or treating you like a child. |
Q3 (Personal Interest) | Letting you tell your story; listening carefully; asking thoughtful questions; not interrupting you while you’re talking. |
Q4 (Careful Listening) | Showing interest in you as a person; not acting bored or ignoring what you have to say. |
Q5 (Encouraging and Answering Questions) | Encouraging you to ask questions; answering them clearly; never avoiding your questions or lecturing you. |