Table 2 Types of task objectives described by participants in the comprehension stage
Task objective type | Description | Example of task objective identification | Example of task objective prediction |
|---|---|---|---|
Information Exchange | Desire to collect information or share information with another individual | “You want to finish educating thoroughly” (P07) | “You still get the information you need” (S15) |
Inconclusive / General | Reference to a non-specific task or objective | “This one was a little difficult in that I didn’t see an end game” (S04) | “Because that never ends well” (S15) |
Emotional Improvement | Desire to positively impact feelings or avoid provoking negative feelings | “I was mostly focusing on how to help the patient best to feel better” (S10) | “This can make them more anxious” (S11) |
Problem Resolution | Desire to identify or contribute to correcting an issue identified in the item | “I want to identify what can help solve this issue” (S11) | “I think if you do that well, that can really solve the problem” (S05) |
Acknowledge | Desire to bring awareness to a challenge or issue | “They want you to validate their sense of loss” (P01) | “They may that you’re just throwing whatever they’ve said under the rug” (P08) |
Relationship Modification | Desire to change the interaction between two individuals | “Let them know that they can trust you” (P03) | “That would not establish rapport” (S15) |