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Table 1 Standardized scripts for each topic

From: Effectiveness of clinical scenario dramas to teach doctor-patient relationship and communication skills

Background of communication

Script conflict

Communications model

Fever of unknown origin

In the face of medical uncertainty

Relationship building and empathy

The fever after visiting a farm

The patient’s dilemma: His/her own medical history may affect his/her uncle’s farm

Obtaining patient’s psychosomatic history

A gallstone patient whose father died on the operation table

How to identify the fear inside the patient

Explaining medical problems & Negotiating treatment options

A woman with advanced ovarian cancer expects to attend her daughter’s wedding next year

How to deliver bad news

Breaking bad news

The professor went out for a meeting without informing the patient, and the resident doctor received the patient

Dealing with disappointed and angry patients

Coping with demanding patients: CALM model

The patient was diabetic but refused to take medication. The daughter wanted the doctor to order the patient to take medication

How can doctor establish a good doctor-patient relationship with an unwilling patient

Communicating with family