AFTER WORKSHOP | ||
---|---|---|
High rank (≤ 1.98) | Low rank (> 1.98) | |
High frequency (≥ 11.27) | Central core | First periphery |
To listen (45; 1.5) Empathy (20; 1.8) Trust/confidence (17; 1.6) | To provide (expert) knowledge (45; 2.2) To support (44; 2.1) To advise (32; 2.2) To reassure (15; 2.1) | |
Low frequency (< 11.27) | Contrasted elements | Second periphery |
Humanity (8; 1.4) To help (6; 1.5) Integrated consideration (4; 1.8) | To dialogue/interact (9; 2.3) To explain (9; 2.2) To refer (7; 2.6) To educate (5; 2.0) |